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Re: Files were not obtained from device error? Bridge 9.1.0.338 iMac

New Here ,
Jul 30, 2019 Jul 30, 2019

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Hello Sahil,

I have the same problem. Three crashes while loading 50 images from SD card which is in the iMac SD card slot. No USB devices connected at all. Bridge version is 9.1.0.338.

BR,

Petri

Message was edited by: Sahil Chawla

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Adobe Employee ,
Jul 30, 2019 Jul 30, 2019

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Hi Petri,

Sorry to hear about this, let's make it right.

Do you have a secondary SD card to test? As it might be related to an issue with the SD card.

Regards,
Sahil

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New Here ,
Jul 30, 2019 Jul 30, 2019

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I have a secondary card but it is empty. I will test the other card also. The card has been formatted in camera (Nikon D7100).

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LEGEND ,
Jul 30, 2019 Jul 30, 2019

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How large is the card? And can you copy files in the Finder? That's what I do, I don't even bother with the Photo Downloader.

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New Here ,
Jul 30, 2019 Jul 30, 2019

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The card is 64 GB. I could use the Finder but the rename feature in the Bridge makes it simpler (if it would work).

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LEGEND ,
Jul 30, 2019 Jul 30, 2019

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Yeah we have seen issues with larger memory cards. I would say copy in the Finder.

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