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Presets Immediately disappear after import

Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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Hi team, 

 

I tried to import some new presets today, but they immediately dissapear after importing.

 

I select Import but as soon as I select the .xmp file to Presets >> Import Presets... >> Select my .xmp file >> Import >> It reads "1 Preset Imported", but immediately dissapear and the preset is not appearing under any folder (see video attached). 

 

- I have the "Hide partially compatible presets" button unticked as I read a recent update made it hide presets without a profile automatically. 

- Have tried with 5-6 different presets, all .xmp

- This is in Lightroom (not Classic) on Macbook Pro

 

thanks,

Alex

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correct answers 1 Correct answer

Adobe Employee , Jun 02, 2023 Jun 02, 2023

Watching your video, it looks like you are attempting to install a preset that has an accompanying profile. Without the profile, the preset won't function. Have you contacted your preset vendor for instructions?

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Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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Adobe Employee ,
Jun 02, 2023 Jun 02, 2023

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Watching your video, it looks like you are attempting to install a preset that has an accompanying profile. Without the profile, the preset won't function. Have you contacted your preset vendor for instructions?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jun 10, 2023 Jun 10, 2023

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Thanks Rikk, yes that was indeed the issue. 

Would it be possible to get a more descriptive error message perhaps? It says preset successfully imported currently, but perhaps something like "Preset profile missing" would be very helpful.

 

Thanks!

Alex

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