Bug: Horizontal scroll buggy in version 23.4

[defaultuqf7h1bbyif6]

With the new update of Premiere Pro (version 23.4) horizontal scroll on the timeline hardly works at all. When I use a two finger swipe on my trackpad to move the timeline left or right, it normally moves very smoothly and moves long distances quickly. But in version 23.4 it hardly moves, and I have to push down hard on the trackpad and do really long swipes to initiate a (weak) scroll.

I ended up reinstalling version 23.3, and horizontal scroll on the timeline now works perfectly again.
I hope this will be fixed with future updates so I can always have the latest version.

[davidc24553710]

I am having an issue in Premiere Pro on my M1 Max Macbook Pro 2021 for over a year now and im finally done with it.. the timeline is so laggy when scrolling around, zooming in/out and dragging clips around and its getting VERY annoying. I feel like im working on a 1995 windows machine. this is unacceptable for how much we pay for this software. ive tried resetting Premiere preferences, reinstalling and everything multiple times.  P.S. this also happens on my older iMac as well.  Heres a video of it happening on the M1 Max Macbook Pro

Thanks

[Umut22192313srp7]

I do have the same problem. Trackpad is basically unusable now. It must be the new feature they called smoother mouse scrolling, which apparently does the opposite. 

[nbechere]

I'm trying to repro the scrolling issue on my end and it seems to work normally on my side. I have a couple of questions that would hopefully help me get to the bottom of this:

- Can you specify which hardware (Mac/Win, OS Version, Trackpad Brand etc) you're using?
- Can you check your OS Input Device Settings (for the trackpad) if there are any custom settings that might be causing this?
- Any additional plugins or OS Level Software that is installed on the system that could impact the track pad behaviour?

Is this happening in any other panels in Premiere or exclusively in the timeline panel?

      Thanks & Greetings, Nico  

[Umut22192313srp7]

I am having the same issue with 2 different macs. Both of the running 13.3.1 Ventura. Premiere version 23.4.0. Mac Mini M1 has Apple External Trackpad. For the Macbook air M2, it is built in trackpad. No external plugins are installed. Macbook Air is a clean install as well. Tracpad works, but it gives you a response after moving your finger around 1-2 cm. Problem only occurs in timeline area. Project section or any other areas run smooth. That problem also does not exist in premiere 23.3. 

[kolpakovichkir]

The same problem after updating to last Premiere Pro. Macbook pro 14 M1 Pro, Macos 13.3.1 (a) , Premiere Pro version 23.4

[meydotnet]

Me too. Timeline scrolling on my M1 Pro MacBook is unusable now. It needs long swipes to get a laggy scroll, even on a completely empty timeline.

[Antonio Wimmer M]

I just upgrades to the new v23.4. It has a lot of improvements I'm verty excited about, like autosave and text-to-speech editing. One of those improvements is "Smoother mouse scrolling and movement". And it's literally the opposite. I'm using a 2023 Macbook Pro 16" m2 Max with 32 GB and it's terrible. The previous version (v23.3) worked way better. It's almost impossible now to scroll through the timeline. It lags a lot.

I made a video showing the bug:

https://youtu.be/NS1VGj__-7Y

Please fix this. I really want the new features but this bug makes it impossible for me to update. It's critical.

[marion29066132m30t]

Hi ! It's lag on my too ! It's a hell to use premiere pro for work now !! ADOBE PLEASE FIX THAT 

[;Dooley]

Im also on a Mac with an M1 max and am having multiple performance issues but they started with version 23.3. Something changed in 23.3 that reduced overall usage in the cpu but gpu is now getting maxed even for light weight tasks. Maybe check the resource monitor while scrolling to see what is happening with cpu and gpu and then compare to 23.3 or even 23.2. May not be telated but worth a shot.

[heshame46499270]

Same problem, ver 23.4 and M1 max macbook pro, trackpad was working fine in 23.3 

[georgiasphoto]

Makes the timeline entirely unusable. Same issue.

[Karl261837917m5x]

Same issue here with v23.4 on Windows 11 (on a Lenovo Legion 5) - it looks like it's interpreting the two finger drag as a 'pinch to zoom' gesture with virtually no movement (since your two fingers remain around the same distance apart) so it sometimes scrolls a tiny bit, basically nothing. The two-finger drag to scroll behaviour doesn't appear to work anywhere in the UI of v23.4. I have reverted to v23.3

[clouiselole]

Other panels seem to work fine. But the timeline panel is buggy. M1 Max Macbook Pro, 16"

[skier1234]

Same here. Dragging in and outs on the timeline is incredible slow, laggy, and buggy as well. Worst update to premiere that I can remember.

[Antonio Wimmer M]

I had to downgrade to v23.3. I can't work like this. I'll keep on living with the dreadfull AUTOSAVE POPUP OF HELL like i've always lived hahaha. I'll wait for maybe the v23.5 🫶🏼 Let's hope Adobe works on this!

[nw9898]

Just adding that I'm in the same boat! 2021 Macbook Pro 16" M1 Pro and its extremely laggy scrolling through timelines

[MrRoodyHadley]

Same here! 23.4 has ruined mouse scroll functions...

Had to 'roll' back to 23.2

Reading a lot of similar threads, 100% an Adobe buggerd up!


R

[Sibel29017895b2h2]

same here, extremely laggy on macbook m1 max... version 22 works fine

[jackhenrybell]

Thought i was alone or going mad - also exact same issue for me working on M1 Max.

[MyBiblePro254018343q1n]

Going crazy with my trackpad - M2 Macbook Pro 

[default1dw25xwwibfn]

I have just re-entered a project on the latest version of Premiere Pro on a Windows 11 laptop. 

I can't scroll along the timeline using the trackpad, or, holding the alt key, I can't zoom in and out of the timeline. 

It works fine on the program monitor and the source monitor, but not on the timeline. I am also able to expand each channel size by using two fingers on the trackpad and pulling the opposing corners into the center. However, scrolling and zooming still does not work. 

I have tried this on different projects, new projects and timelines with different footage and it is still the case. There are no issues with the laptop trackpad as functions fine on other Adobe programs. 

[Mountain Panther]

Software: Adobe Premiere Pro Version 23.4

Hardware: 2020 M1 MacBook Pro, 2020 M1 MacBook Air, 2021 M1 Pro MacBook Pro

Hello,

I've been using Premiere Pro for the past two weeks and I've noticed that in order for me to move "scrub" my Timeline to left to right with the trackpad, I have to swipe with my two fingers way more firmly now. There will be times it will not register any left/right sliding input at all unless I use the whole area of the trackpad, then I can finally "scrub" in the Timeline. I would like to note that zooming in and out in the Timeline works perfectly.

I've opened Photoshop, Illustrator, and InDesign, and the feature to move the canvas and artboards left, right, up, down, diagonally works perfectly, except in Premiere Pro. I've checked my settings on my MacBook for the trackpad, I've even tried unstalling/reinstalling Premiere Pro, installed Premiere Pro on a new MacBook, and the "srcubbing" delay is still there.

[Kevin-Monahan]

Hi,

I read your message and I'm concerned about this unexpected behavior. A similar issue is being investigated by the team right now, so I'll move your post into the bug reports forum. That way, the team can interact with your post and help you out with any answers there. The Discussion board is a user-to-user forum, so that will escalate your case. I hope that is OK.

Thanks,
Kevin

[muchrockness]

Same.

[default1dw25xwwibfn]

Thanks for doing that, hopefully it's not too difficult a fix.