Anyone have this problem? It says we have "no plan" and our marketing agency most certianly does. We weren't even out of credits. This is a huge issue with our workflow and has happened multiple times.
Hi @defaultqplgmm3xzyvi - I'm sorry to hear that you are facing this . I do see that your account now has 746 plan credits to use and that you have a large stock plan which is active. Are you still facing this issue? I will share this feedback to team to troubleshoot. Meanwhile could you please share a screenshot of the "no plan" screen . This can help us to triage the issue. Thank you.
Hi @defaultqplgmm3xzyvi - I just got the update that this should be fixed now and hopefully will not happen again. If for some reason you face this issue again, please let us know immediately . Thank you 🙂
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