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2

File corruption

Community Beginner ,
Dec 04, 2024 Dec 04, 2024

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Hello, 

 

We have a lot of files corruption on spp file opening

like :

  • [EngineBitmapLoad] Failed to decode bitmap.
  • [ResourceImage] Can't serialize empty surface.
  • [Hdf5Archive] Archive 'project.spp' appears to be corrupted.
  • [Project] Failed to save project to ...
  • [Project management] Save failed

 

After copying file on local hdd and flush the %temp% folder, we can work.

 

We must be able to open/work/save on mapped drive, and share a library beetween users.

 

Our structure count about 20 artists working on mapped drive on windows 11 over Nas network.

All workstations are 128Gb or more Ram, 10Gbits Lan, 20Gb Vram mini.

 

We use Substance 3D Painter, version 9.1.2
Build 3332 - 3dc9c3a1a7902324d43145613f44b539a0d66f51

 

Regards, 

Mathieu Boch, Pipeline suppervisor TAT production

 

Bug Unresolved

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