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Serious Issues with Stager on Apple Silicon Devices

Community Beginner ,
Nov 17, 2024 Nov 17, 2024

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Hello,

I’d like to share some significant issues I’ve been experiencing while using Stager on Apple Silicon-based devices (M2 and M3). Currently, I am working with two Apple devices, both equipped with 8GB of RAM (I understand this might be a limited amount of RAM). However, the issues seem to go far beyond just hardware limitations:

1. File Opening Performance:

•A 500MB total SSG file takes an extremely long time to open, creating a major bottleneck even in the early stages of the project.

2. Rendering Problems:

•When attempting an 8K render with ray tracing enabled, the process never completes.

•Even when I set a time limit for rendering, the output is not saved automatically.

•Selecting “Cancel All” does not terminate the process, and the application becomes unresponsive.

 

These issues make my user experience quite challenging. While Stager is supposed to be optimized for Apple Silicon, encountering so many problems has brought me to the point of considering discontinuing its use. Although the application offers ease of use, it seems to lack performance and stability on this platform.

 

I am attaching my log files and system information for your review. I’d greatly appreciate any guidance or solutions you could provide to address these issues.

Device Specifications:

Apple M3 8GB RAM

Apple M2 8GB RAM

Best regards, Alper

 

Bug Unresolved
TOPICS
Performance , Rendering

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2 Comments
Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Thank you for reporting and attaching log files. Team will review them and take them into account for upcoming updates.

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Community Expert ,
Nov 25, 2024 Nov 25, 2024

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Hello, if if check the system requirements you need more than 8Gb of Ram! Minimum of ram is 16Gb i think that's the issue. 
https://helpx.adobe.com/substance-3d-stager/getting-started/system-requirements.html

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