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Any news on when outage (502 bad gateway) will be fixed?

New Here ,
Jan 27, 2020 Jan 27, 2020

If you have any information, please share.

 

Thanks 

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System updates
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New Here ,
Jan 27, 2020 Jan 27, 2020

My Business Catalyst sites with an SSL issued by BC are down, but the ones without one are still up. I cannot log in to the admin portal on those either. I'm assuming it's an issue with the certificates issued via World Secure Systems.

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Community Beginner ,
Jan 27, 2020 Jan 27, 2020

The partner portal is down for me along with one of the two (2) sites I have left still on service with Adobe BC. Neither of these sites has an SSL certificate. One is up the other is down. 

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Community Beginner ,
Jan 27, 2020 Jan 27, 2020

The issue appears resolved for me now. Both sites are up and I'm able to access the partner portal.

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New Here ,
Jan 28, 2020 Jan 28, 2020

my sites are down as well. any updates on this?

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Explorer ,
Jan 28, 2020 Jan 28, 2020

Down here as well. BC status page shows that North America web is down. But there is no acknowledgement of the problem from BC. How to best get someone to pay attention?

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New Here ,
Jan 28, 2020 Jan 28, 2020

I tried to send a message via their twitter support update page and they have it disabled. 

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LEGEND ,
Jan 29, 2020 Jan 29, 2020
LATEST

Information on the issue can be found here:
https://community.adobe.com/t5/business-catalyst/incident-report-large-attack-nc-data-center/td-p/10...

If you ever see 502 related errors on sites it is related to high levels of traffic and being too much for the site and unfortunatly what that then indicates is a Denial Of Service attack occuring on the sever/data center.

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