Captcha error message

[Guest]

We have a client who wants a newsletter submission form without a captcha field. We have tested the form, but recently, we are getting the following error message...

Multiple requests per IP address are rate-limited for forms without a CAPTCHA. Please contact the site owner or try again later.

My assumption is that it is a security measure to prevent spamming, etc...

Am I correct?

If not, does anyone have an idea of the reason that it is there and how do I correct it either way?

http://geniefilters.2121customcontact.com/

Thanks

Chuck

[Sidney Mitchell · Accepted solution]

Hi Chuck,

Correct this is a security measure by default to prevent spam.  If wanting the captcha field to work then you must reapply the field to the form.  You can insert a fresh copy of the campaign list form to your page. 

If not wanting the captcha field please also ensure you disable "enforce captcha to campaign form" to allow you to submit without encountering the error message. site settings -> captcha

Hope this helps!

-Sidney

[Guest]

Thanks Sidney! That did it!

Chuck

[BrandUnique]

Hi,

I have this unchecked but still get that message. With Capcha div removed from form field.

Likewise, davis2121, when just checking your website I also get this message.

Any way of just allowing potential clients from signing up to a newsletter campaign with just an email address?

Location: UK

Many thanks,

Trevor

[BrandUnique]

Actually, seems time controlled as, works to submit another email address after about 5-10 mins.

[Dan_Fallon__Headjam_]

but it doesnt solve the issue. you untick those boxes and it still pops up.

anything that connects to the internet for multiple devices through a router has (for the purposes of this arguement) a single IP address.

think wifi hotspots, think libraries, think agencies.

one IP address - we have a problem. people and devices dont just fit into a single easy to contain pidgeon hole!

not everyone wants, agrees with or needs a captcha.

I try to remove it, but alas anyone else using the same IP address in the next ten minutes will be blocked out.

thats not forward thinking or being "preventative" you've basically put a blanket on all BC sites and told us, use captcha (or our  attempt at trying to make it kinda appear to work for you without it, but ultimately in a real world solution it will fail). thanks a bunch BC. once again.

looks like I either sit with that horrible red message (put it in a lightbox or alert window or something. but to a blank page is just nasty - and who feels the brunt of it? me! (and any other developer using BC) or sit with a horrible looking captcha (which makes me shudder...) neither are preferred solutions....