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Microsoft Office 365 Domain Verification

Explorer ,
Aug 15, 2013 Aug 15, 2013

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I am trying to have Microsoft verifiy my domain ownership as part of the MS Office 365 set up.  The instructions are below:

MS-Instructions.png

I inserted both a DNS entry and an MX entry as follows:

Advanced-DNS-Record.png

MX-Record.png

I inserted these a couple of days ago and still MS cannot verify my domain.  Do you have any insight into how these entries may be incorrect and what i need to modify?

Thanks

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correct answers 1 Correct answer

Adobe Employee , Aug 15, 2013 Aug 15, 2013

Hey evetsrelfel,

It appears the TXT you added is not resolving when performing a DNS look-up. This can sometimes occur when the SPF record automatically added by BC has a lower TTL than the TXT record you have added. I have since modified the TTL of your TXT record from 1 day to 600 to match the pre-existing SPF record and I can confirm it is now resolving: http://www.dnswatch.info/dns/dnslookup?la=en&host=catcogaming.com&type=TXT&submit=Resolve

You should now be able to verify ownership of this d

...

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Adobe Employee ,
Aug 15, 2013 Aug 15, 2013

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Hey evetsrelfel,

It appears the TXT you added is not resolving when performing a DNS look-up. This can sometimes occur when the SPF record automatically added by BC has a lower TTL than the TXT record you have added. I have since modified the TTL of your TXT record from 1 day to 600 to match the pre-existing SPF record and I can confirm it is now resolving: http://www.dnswatch.info/dns/dnslookup?la=en&host=catcogaming.com&type=TXT&submit=Resolve

You should now be able to verify ownership of this domain.

Cheers.

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Explorer ,
Aug 15, 2013 Aug 15, 2013

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Thank you Matt!

Steve

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