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SPF Record edit to remove worldsecuresystems as an mx:?

New Here ,
Apr 04, 2015 Apr 04, 2015

How can I remove "mx: include:worldsecuresystems.com" from my SPF Record? I use GMail as my provider, and whether I edit the record or delete it and create a new one, "mx: include:worldsecuresystems.com" gets placed back into the text.

Anybody know why this might be?

WorldSecureSystems is the nameserver, not a mail exchange.

Thanks in advance!

Scott

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correct answers 1 Correct answer

Explorer , Apr 05, 2015 Apr 05, 2015

‌I don't think your answer is in the SPF record.

An SPF record helps when the website is sending emails out from xxxx@yourdomain.com and your email is hosted external to BC. When the receiving server yourdomain.com sees the email coming from in claiming to be xxx@yourdomain.com then presumably most mail administrators would deem that as spam. howver most mail servers might have a quick peek back at the DNS settings ad check the SPF record and see Who is actually sending it. If you include worlds

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Explorer ,
Apr 05, 2015 Apr 05, 2015

‌first of all ill assume BC is hosting your DNS settings. That's my assumption based on what ur saying.

if so then great. An SPF record is created automatically saving you from having to create one. This SPF record tells gmail to allow emails from BC to be trusted by gmail.

Im not sure why you'd want to remove this validation? Perhaps you want manual control over you spf includes? That's fine you should be able to edit the setting. Just don't delete it or it'll get recreated.

Sounds more like misunderstanding on exactly what the SPF record does.

let me know if you're trying to do something else

brett@prettydigital.com.au

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New Here ,
Apr 05, 2015 Apr 05, 2015

You're right, it is probably my misunderstanding of the SPF Record at fault here....................  Coupla points, if I could ask for further advice,

(1) BC sends no mail for me. I use it only for web admin. Is it still gonna want to auto-populate its MX: entry into the SPF record?

(2) I'm getting the following error from a kitterman.com spf validation test.........

Input accepted, querying now...

evaluating v=spf1 mx include:worldsecuresystems.com a:google.com mx:ASPMX.L.google.com mx:googlehosted.com mx:zoho.com include:zcsend.net include:spf.ihance.net include:_spf.google.com ~all ...

Results - record processed without error.

The result of the test (this should be the default result of your record) was, ambiguous . The explanation returned was, SPF Ambiguity Warning: No MX records found for mx mechanism: www.greaterintell.com.

Additionally, my email Campaign software cannot verify the SPF portion of an Email Authorization validation. Trying to get things the way they should be................

Bottom line problem is that my penetration rating on email campaigns is not where I would expect it to be, I'm only at about 10%. I must be getting recognized as spam to some degree, some where.........

Appreciate any thoughts you might have.

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Explorer ,
Apr 05, 2015 Apr 05, 2015

‌I don't think your answer is in the SPF record.

An SPF record helps when the website is sending emails out from xxxx@yourdomain.com and your email is hosted external to BC. When the receiving server yourdomain.com sees the email coming from in claiming to be xxx@yourdomain.com then presumably most mail administrators would deem that as spam. howver most mail servers might have a quick peek back at the DNS settings ad check the SPF record and see Who is actually sending it. If you include worldsecuresystems in your SPF then it tells the receiving Mail server that BC is okay to send emails.

therefore the SPF record only really helps in some circumstances usually only when sending email to people "within"  the company network.

So in your circumstance playing with the SPF will have no effect. unless "maybe" you're sending loads of emails to people with in the company.

you might want to start by analyzing the email marketing report to see if you can find any common bounce issues. Also try changing your email templates and check the content. Also send a comparison blast using campaign monitor. Also try a lipnus test and a spam analysis test.

Brett

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New Here ,
Apr 07, 2015 Apr 07, 2015
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Thank you much, Brett. I'll take a further look into spam analysis to see what might be going on.

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