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Unable to upgrade plan to webMarketing

New Here ,
May 31, 2016 May 31, 2016

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I currently have a webBasics plan but this is from back when it was free.  Now it costs $12.21.  I would like to have access to BC Secure Zone and the blog features but I'm unable to upgrade to webMarketing.  When I attempt to, it says to choose which plan I want to upgrade to but it lists nothing down below.  Is there a way to upgrade my plan over the phone and if so, what is that number for me to call? 

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correct answers 1 Correct answer

Participant , May 31, 2016 May 31, 2016

Hi,

Business Catalyst doesn't provide any phone support. Are you the partner for the Business Catalyst site? If you are, when you hit upgrade you should see the below window:

upgrade.PNG

If you don't see this window, then you need to contact your support, which is either the partner you got you're BC website from, or the BC support zone.

Kind regards,

Nate C.

For any further help, feel free to email me via nate@colourfulowl.com

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Participant ,
May 31, 2016 May 31, 2016

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Hi,

Business Catalyst doesn't provide any phone support. Are you the partner for the Business Catalyst site? If you are, when you hit upgrade you should see the below window:

upgrade.PNG

If you don't see this window, then you need to contact your support, which is either the partner you got you're BC website from, or the BC support zone.

Kind regards,

Nate C.

For any further help, feel free to email me via nate@colourfulowl.com

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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