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Can not create email accounts

New Here ,
Aug 12, 2016 Aug 12, 2016

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Trying to determine what happen to all email accounts?

Every time I go to Site Settings Email Accounts its blank and nothing shows up?

I did have couple of email account orginally set up but now its showing me nothing?

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Engaged ,
Aug 29, 2016 Aug 29, 2016

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Hi Joeb,

May I know the site URL for which you cannot see email addresses?

Regards,
Gaurav Aggarwal

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New Here ,
Sep 21, 2016 Sep 21, 2016

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I am having the same issue.

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Engaged ,
Sep 21, 2016 Sep 21, 2016

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May I know the site URL for which you cannot see email addresses?

Regards,
Gaurav Aggarwal

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New Here ,
Sep 21, 2016 Sep 21, 2016

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www.thoughtstoink.com

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Engaged ,
Sep 21, 2016 Sep 21, 2016

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The issue is with the domain settings:

http://prntscr.com/ckp2pe

Please contact us via chat, http://docs.businesscatalyst.com/getting-started/quickstart-guide/get-support

Regards,
Gaurav Aggarwal

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New Here ,
Sep 21, 2016 Sep 21, 2016

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I can not delete the mx file or reassign it to another domain name.

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Adobe Employee ,
Sep 21, 2016 Sep 21, 2016

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Could you please provide me with the site URL?

Have you tried contacting Business Catalyst Team via live chat for this issue? If not, Would recommend to contact team for this issue.

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