canot send email Error SMTP: [554] 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay

[Guest]

please help me with this error

[Gaurav.Sharma]

Hi,

what is the affected email address

[D_T__Allen]

Experiencing same event "<END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay" on newest email account. Had not seen for first 3 days, now suddenly, every attempt. Account has sent less than 30 emails total in it's lifetime.

Account is rick.barker@absspower.com

Please advise, and thank you.

[D_T__Allen]

And... Bump.

[Gaurav.Sharma · Accepted solution]

Hi,

The email account was suspended due to multiple spam activity. I have removed the limitation for now.

[D_T__Allen]

Thank you Gaurav!

[Guest]

hii

im experiencing this same issue now with one of my email accounts. i am the admin of the account, where can i edit those settings?

[sailfaster]

Please release limitations on carole.corriveau@sailnewport.org.  We have sent no spam.

[Aggarwal, Gaurav]

Hi sailfaster,

We have removed the suspension.

Regards,

Gaurav Aggarwal

[WetCoastJC]

Same problem for two of my emails accounts, greg@maxxonoutfitters.com & sales@maxxonoutfitters.com please help.

Thank you,

Justin

[Mihai_Tica]

Hi Justin, I have re-eabled the, greg@maxxonoutfitters.com account, the other one was already working.

[kseniap23747905]

Hi,

My account is getting the same error. How can the limitation be removed?

[JamesFalcon]

You have to keep trying to get the attention of one of their admins to do this for you. Good luck, took almost two weeks for me.

James P. O'Connor

Sent from my mobile phone

[Thomasdyoung]

I'm having the same issue

[JamesFalcon]

I too have the same issue:

Error SMTP: [554] 5.7.1 <END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay

[Aggarwal, Gaurav]

Hi James,

Please provide the email address for which you are getting this error.

Regards,
Gaurav Aggarwal

[JamesFalcon]

This has been corrected, but as with most things here I cannot find a way to say that it has been answered.

[JamesFalcon]

<END-OF-MESSAGE>: End-of-data rejected: user not permitted to relay          ::  This has revisited us again.  john@nvwhs.com is getting this blocking the send emails.  They have not sent any groups of emails.  It looks like someone using the address as typed.  Can you reset this again for us?

[JamesFalcon]

Corrected

[Guest]

Hi, I am experiencing the same issue. Can admin please remove the limitation for me asap?

[ignaciog55060955]

Experiencing the same issue. Please help.

[Aggarwal, Gaurav]

Hi ignaciog55060955, Can you please share the email address on which you are facing the issue while sending emails? Regards, Gaurav Aggarwal

[morfordkt]

Same problem for patricia.ryan@isaattractions.com.

Thanks.

[andrea des]

Please release limitations on andrea@molinebearing.com, I have sent no spam...thanks!

[christinez59442593]

Hello, the following email is bloqued. I can't send messages. Please release limitations on contact@gospelsound.ch as soon as possible. We haven't sent spam.

Thank you!

Chris