Does BC email work with MDaemon and if so how as BC doesn't have a global Hostname and password?

[KeithMitchell]

Hi. Stuggling a bit on this one. The BC support guys are great but this one has got everyone stumped.

The operating system is as follows. The user interface is Outlook that collects user e-mail from MDaemon.

MDaemon collates e-mail from DomainPop mail collection engine.

MDaemon requires Host name or IP address, Account name and password to set up new engine.

Any one done this before?

Thanks

Gary

[IanCarter]

Hello Gary,

My name is Ian and I'm with Alt-N MDaemon Application Support. 

Unfortunately, I'm not to familiar with this Business Catalyst, but from what you're describing seems that the server will send messages through MDaemon. 

In order for the server to connect with MDaemon, it'll need to be configured to connect to the fully qualified domain name or the public IP address of the MDaemon server.  If MDaemon is configured to require authentication, then the sending client would need to provide authentication if the message is from a local MDaemon account. 

If the BC server cannot be configured to authenticate, you could add the BC server's IP address to the Trusted Host section within MDaemon to bypass authentication.  This can be defined within MDaemon under Security | Security Settings | Trusted Hosts | Trusted IP section.

If this information doesn't help, please provide me with some more details on how you're trying to get BC and MDaemon to work together and I'll be happy to help further.

Thanks,