ERROR: Your password and confirmation password do not match. [******] - has been ignored.

[_-DCorrea]

In IE8m 7, 6, this error occurs. Instead of allowing the registrant to correct the mis-matched password, BC submits the form and places this in the submission report: ERROR: Your password and confirmation password do not match. [******] - has been ignored.

The user doesn't get logged in (obviously), however BC creates a record for this user, but without a password.

Has anyone else received this error?

The process happens like this, user completes form, which includes password|confirm password in which the confirm password is mistyped, when "submit" is pressed, the modal window appears indicating a mismatched password. The user clicks "okay" and then the page redirects to the submission page (or to a login screen if the form is set to redirect to a specific page).

This occured during the test phase and has been replicated!

[mario_gudelj]

Hi there,

Do you mind posting the URL of the page that form is on so that I can have a look into it? The validation JS should pick up the password mismatch and not submit the form, but you must be getting the JS error in IE.

Cheers,

-mario

[_-DCorrea]

Sure. Here it is:

http://www.fleetcar.com/applicant/applicant-registration-test

[mario_gudelj]

Can you please insert that form onto a blank page with no template around it and test it? There seems to be a problem in javascript validation.

It's this line:

if(why != ""){alert(why);return false;}

So, when you click submit, the JS pops the alert if "why" varaible is not an empty string and then returns false, which means the form should not get submitted. However, on your form the browser goes on to this line and submits the form:

if(submitcount50254 == 0){submitcount50254++;theForm.submit();return false;}

I can't exactly pinpoint the problem, but it's in that code or some code interfering with that code.

Cheers,

-mario

[_-DCorrea]

Okay, try this one

http://www.fleetcar.com/testing-form

[davidI1234]

fry