Paypal error: Things don't appear to be working at the moment. Please try again later

[stamatism47816026]

For some reason today all transactions stopped via paypal standard gateway.

I don't know how but after submit the check out form(choice:5) paypal returned the following message:

Things don't appear to be working at the moment. Please try again later.

I checked already the information in e-commerce settings, ID and e-mail.

I created and another form to test the procedure and paypal returned again the same message. Try again later.

Did anyone else face the same problem?

the website is: MiFi pocket HotSpot WiFi Rental

Any suggestions or help will be appreciated... because I don't know what else to check.

thanks all

[stamatism47816026]

Also this is the url from check out form:

https://miaegean.worldsecuresystems.com/OrderRetrievev2.aspx?Step=13&CartID=0a43cdcb-21a2-4f5c-97da-...

this the url after you click on submit to proceed on check out:

https://miaegean.worldsecuresystems.com/FormProcessv2.aspx?WebFormID=525875&OID=614097&OTYPE=2008&EI... 

and this the url after with the error from paypal:

https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=586c3a7f847a7&code=ADDRESS_ERROR&mf...

Paypal return an address error... any help?

thanks

[mrgumbyman]

We had this recently, and it was tied to the paypal account - some information needing to be verified. Given yours says 'address_error' you  may need to fill out some address information? Our specific case required filling in a form about FATCA

"FATCA stands for "Foreign Account Tax Compliance Act", which is a U.S. law that seeks to prevent U.S. tax evasion by using offshore accounts. FATCA requires financial institutions such as PayPal to report on accounts held outside the United States."

It didn't appear in the account's online tools, we had to phone paypal about it.

[stamatism47816026 · Accepted solution]

After a weekend nightmare, today a response arrived in my mailbox from BC support:

«Hi Stamatis,

Thank you for contacting us.

Please make sure that you are adding the "billing address" field in the checkout webform.

There has been an update from Paypal and they have made this a mandatory field.

Regards,»

that was the problem that they described on "url" with the "address error".

So the problem now resolved after insert these fields with id name "billing address" and everything work again normally.

[israelisassi]

PayPal stated to me that effective March 29th they require the billing country code to be 2 characters. If forms aren't capturing the billing address, PayPal will not see the country code at all so the processing will not be allowed.

[Trekmp]

Can someone please elaborate on how I go about adding these fields billing address as I'm sure I'm already including everything:

<form name="_xclick" id="paypalForm" action="https://www.paypal.com/cgi-bin/webscr" method="post">

<input type="hidden" name="business" value="withheld" />

<input type="hidden" name="rec_session" value="withheld" />

<input type="hidden" name="rec_code" value="withheld" />

<input type="hidden" name="custom" value="withheld" />

<input type="hidden" name="cmd" value="_cart" />

<input type="hidden" name="upload" value="1" />

<input type="hidden" name="rm" value="2" />

<input type="hidden" name="address_override" value="1" />

<input type="hidden" name="currency_code" value="GBP" />

<input type="hidden" name="notify_url" value="http://www.domainname.com/paypal_ipn.php" />

<input type="hidden" name="return" value="http://www.domainname.com/final.php" />

<input type="hidden" name="cancel_return" value="http://www.domainname.com/cancel.php?sess=ogjih9csernvgq9r80fimrr6n3" />

<input name="first_name" type="hidden" value="First name" />

<input name="last_name" type="hidden" value="Last name" />

<input name="address1" type="hidden" value="Bill Street" />

<input name="address2" type="hidden" value="Bill Line 1, Bill Line 2" />

<input name="city" type="hidden" value="Bill Town" />

<input name="state" type="hidden" value="Bill County" />

<input name="zip" type="hidden" value="NE23 1HU" />

<input name="lc" type="hidden" value="GB" />

<input name="country" type="hidden" value="UK" />

<input name="email" type="hidden" value="withheld@domainname.com" />

<input name="night_phone_b" type="hidden" value="0131 1234567"/>

<input type="hidden" name="item_name_1" value="Test Only Product (Standard)" />

<input type="hidden" name="amount_1" value="0.01" />

<input type="hidden" name="on1_1" value="" />

<input type="hidden" name="handling_cart" value="4" />

</form>

This has been doing my head in for a few days now...

[Liam Dilley]

You are trying to add a manual paypal standard form on a website. That is not what is being discussed here Martin. That is different.

If you have a BC site and implementing eCommerce then use the form and process and payment gateway process that it supports.

[romulusc81528229]

I have the same problem. After creating a payment button and submitting the verification form, paypal returns the following message: the system is not working at this time. Please try again later.

It should be remembered that the button was created on paypal so no API

Help me please.

[Liam Dilley]

If your implementing a non BC integration solution and just doing a basic pay to paypal button then this is outside of BC and you need to take up any issues with Paypal functionality with paypal.

The issue in the OP was lack of information in the webform and adding it solves it, What you have is different.

[Sandymmaner]

Well I also had this issue recently, I am Woo commerce store user and I am using API configuration on my website. Root cause could be you may have change something on your paypal account. It was my email which cause this issue. And I got it resolve by just changing my email with the new one. 

[Liam Dilley]

The above post may be spam but if not - Please read the thread you are posting in. You will be able to see that the issue was identified and resolved. It is nothing to do with other platforms and email.

[spreadman]

I'm getting the PayPal message "Things don't appear to be working at the moment. Please try again later."

Had orders come through earlier today.

PayPal status page says everything is Ok.

Anyone else have a problem?

Ps. Using PayPal Standard gateway.