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Web Forms Email Notification

Guest
May 17, 2012 May 17, 2012

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Possibly dumb question here, but it's my first time with Business Catalyst and I'm working with a site someone else set up, so please forgive me.

The client has a web form that takes consultation requests. Submissions go into the database, and the client gets an email. Currently, the email goes to steve@xxxxxxxx.com; they want it to go to info@xxxxxxxx.com. I've been looking though BC for the last hour and can't find anywhere where this is controlled. Where do I change the email address these notifications go to?

Thanks

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Content management and modules

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correct answers 1 Correct answer

Adobe Employee , May 17, 2012 May 17, 2012

Hi,

Check the workflow set-up as this is the notification email that gets sent to the site users.

- http://kb.worldsecuresystems.com/152/bc_152.html

- http://kb.worldsecuresystems.com/657/cpsid_65743.html

If still needing help please provide the site URL and the webform so we can verify your set-up.

Kind regards,

-Sidney

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Adobe Employee ,
May 17, 2012 May 17, 2012

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Hi,

Check the workflow set-up as this is the notification email that gets sent to the site users.

- http://kb.worldsecuresystems.com/152/bc_152.html

- http://kb.worldsecuresystems.com/657/cpsid_65743.html

If still needing help please provide the site URL and the webform so we can verify your set-up.

Kind regards,

-Sidney

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Guest
May 17, 2012 May 17, 2012

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That got me headed in the right direction, and it looks like the problem's solved. Thanks!

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