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P: 32bit HDR not working as should since camera raw update

Community Beginner ,
Mar 26, 2016 Mar 26, 2016

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God, trying to find an answer without waisting hours going through these options. HDR 32bit conversion not working after the latest upgrade. I use 32 bit a lot and after running through in the normal way when i go to convert to 16bit instead of it going back to camera raw for adjustments i get a "program error message" and nothing more happens, it stays as 32 bit. Any ideas anyone???

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Apr 28, 2016 Apr 28, 2016

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LEGEND ,
Mar 26, 2016 Mar 26, 2016

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That's a bug in Camera Raw.  Change the options to do the toning in Photoshop instead of the Camera Raw plugin.

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Community Beginner ,
Mar 26, 2016 Mar 26, 2016

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Thank's Chris
This got my right in the middle of a series of shots for a client, seems almost every time their's an upgrade something stops working as before.
Thanks again and have a good one
Dave

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Adobe Employee ,
Mar 28, 2016 Mar 28, 2016

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The Camera Raw team is investigating this issue. Thanks.

As a workaround, you can roll back to 9.4 using the manual installer from here:   https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

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LEGEND ,
Mar 28, 2016 Mar 28, 2016

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Roll back to ACR 9.4 using the manual installer you can download from here: 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html


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Community Beginner ,
Mar 28, 2016 Mar 28, 2016

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Thanks guys, i did the download of the ACR 9.4, will load that until there is a fix.

"loaded the older version, all working as before, so this will do for now.."

Thank's again
Dave

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Adobe Employee ,
Apr 28, 2016 Apr 28, 2016

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Community Beginner ,
May 01, 2016 May 01, 2016

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Hi Jeffrey, Yeah that seems to have done the trick, thank you for the responses and the action. Have a good one.
Dave

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