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11

P: Camera Raw/Lightroom: Dehaze altering the color-balance/white-balance of photos

Community Beginner ,
Jan 28, 2020 Jan 28, 2020

As much as I love the Dehaze slider, there is one thing about it that I absolutely HATE and that is when it decides to go psycho in altering the color-balance/white-balance of photos.

These example photos may not show up (I've had issues with photos disappearing from being uploaded), but here is one pair from earlier today... the tint setting on WB is just 50k apart, one click on the arrow key.. but the difference is HUGE.

All settings are identical between the 2 photos, the only change was hovering the mouse over the WB tint slider and pressing the up/down key once.. changing from 5850k to 5800k

I often get similar shifts going from consecutive, continuous-high photos from frame to frame with the exact same settings, no changes in wb settings, and it all seems related to the dehaze slider and the way it analyzes the photos.

Years ago, I thought I actually had a defective camera, as the photos would change biggly even using the same exact settings 0.1sec apart.  Eventually, I tracked down the cause.  The programming of the Dehaze feature.

So, the problem I wish they could figure out is some way to get Dehaze to not do massive shifts in WB



Bug Investigating
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macOS , Windows
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correct answers 1 Correct answer

Adobe Employee , Jan 29, 2020 Jan 29, 2020
I've logged an issue with the Camera Raw team and attached your files, Doug. You can pull them offline if you like. 
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58 Comments
Mentor ,
Aug 11, 2020 Aug 11, 2020
i was just now dealing with this issue too. I have an image which needs about +55 dehaze and as soon as my WB goes over 5500K, the image gets blasted by yellow.
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Community Expert ,
Aug 11, 2020 Aug 11, 2020
In experimenting a little more, setting Dehaze to -100 makes one image have a strong greenish cast, and pushing to +1-- gives it a strong magenta cast.  The other image, -11 gives a strong pink/orange cast, while pushing to +100 gives a strong cyan cast. Other images from the very same shoot don't behave this way.
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Participant ,
Oct 22, 2020 Oct 22, 2020

The dehaze slider used within one of my images introduces an orange cast instead of white when adding haze. When dehaze is used within an adjustment brush or radial/graduated, it takes on the color of the hue slider.

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Community Expert ,
Oct 22, 2020 Oct 22, 2020

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

 

If this doesn't help we need more informations about your environment.

  • Which operating system do you use?

Please post the exact version and not only phrases as "recent", "latest" and so on.

 

Please post an screenshot that shows the issue. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 24H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3
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Community Expert ,
Oct 22, 2020 Oct 22, 2020

Is that image a raw image or a tiff/psd? I vaguely remember that there is an issue like that with using Dehaze on rgb images.

 

-- Johan W. Elzenga
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Participant ,
Oct 22, 2020 Oct 22, 2020

I disabled the graphics processor and restarted LrC.  Issue persists. I reset the preferences. Issue persists. I'm using Windows 10 Pro 10.0.18363 Build 18363.

SS.jpg

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Participant ,
Oct 22, 2020 Oct 22, 2020

It's a RAW file.

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LEGEND ,
Oct 22, 2020 Oct 22, 2020

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

GoldingD_0-1603391995487.jpeg

 

GoldingD_1-1603391995488.png

 

 

GoldingD_2-1603391995488.png

 

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Participant ,
Oct 22, 2020 Oct 22, 2020

Lightroom Classic version: 10.0 [ 202010011851-ef6045e0 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.18363
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.3 GHz
SqLite Version: 3.30.1
Built-in memory: 32725.4 MB
Real memory available to Lightroom: 32725.4 MB
Real memory used by Lightroom: 1672.7 MB (5.1%)
Virtual memory used by Lightroom: 1910.2 MB
GDI objects count: 612
USER objects count: 1877
Process handles count: 1998
Memory cache size: 759.4MB
Internal Camera Raw version: 13.0 [ 610 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 661MB / 16362MB (4%)
Camera Raw real memory: 670MB / 32725MB (2%)
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (26.21.14.4166)

 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Grampa\Pictures\Lightroom\LR-2020\LR2020-v10.lrcat
Settings Folder: C:\Users\Grampa\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Canon Print Studio Pro
3) ColorChecker Passport
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Luminar 4
8) Nikon Tether Plugin

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LEGEND ,
Oct 22, 2020 Oct 22, 2020
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 (26.21.14.4166)

So NVIDIA GPU driver v441.66. Per NVIDIA website, current is v456.71. Adobe often stated GPU drivers out of date as possible issues. Use your NVIDIA GeForce Experience app to update. Select custom install type as to cause a clean install.

 

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Participant ,
Oct 22, 2020 Oct 22, 2020

I updated the NVIDIA driver as directed and the problem persists.

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Participant ,
Oct 22, 2020 Oct 22, 2020

It appears as though the problem is limited to only 1 image in my catalog. I've tried deleting the image and reloading it with no success. I don't know if the file is damaged somehow. The reality is this is not an image I plan to keep, so arguably, the problem has gone away; however, I would hate to think this would manifest itself on a "keeper" image someday20201022_FDB2476.jpg. If anyone would like to experiment with it I have attached a jpg of the image. If you load it into LrC and attempt to create haze, you should see the image tint orange. If anyone has an "aha moment" please let me know. Thanks for your help. Frank.

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Guest
Jun 01, 2021 Jun 01, 2021

+25 dehaze:
as soon as color temp goes from 5200 to 5250 the whole image shifts.
took hours to figure out where this comes from in my timelapse sequence.

Lightroom v10.1

camera raw v13.1

sony a7III .ARW.

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Guest
Jul 05, 2021 Jul 05, 2021

looks like the adobe color profiles are to blame here! see this https://youtu.be/xb6UZsUEpSI?t=782

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LEGEND ,
Dec 19, 2021 Dec 19, 2021

Unfortunately this is still an issue in LrC11.1.   Any updates from the team @Rikk Flohr: Photography 

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Mentor ,
Jan 28, 2022 Jan 28, 2022

so now we're at the two year anniversary of this bug being acknowledged and we're still waiting for a fix. At least now we know that the bug is being provoked by the Adobe profiles. So frustrating that these bugs are allowed to persist for years and the users who generally suffer from them are the ones who depend on the software for getting their work done.

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LEGEND ,
Jan 28, 2022 Jan 28, 2022

@Earth Oliver 

Extremely frustrating to take the time to document repeatable bugs and then never get a fix

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New Here ,
Feb 24, 2023 Feb 24, 2023

Hello! I have recorded a time lapse in which I manually controlled all the settings. After I import the images into Lightroom, all images look exactly the same. However, as soon as I edit an image and synchronize the settings to all images, some images appear that differ in color from the others. I have already tried everything and I am getting annoyed. Does anyone have an explanation for this error?

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

Try zeroing Dehaze on all the photos.  There was a bug in dehaze that would cause this. 

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

@Bob Somrak , do you know if there is a bug thread that is acknowledged by Adobe?

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 14.2, ; ) Camera Oly OM-D E-M1.
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LEGEND ,
Feb 24, 2023 Feb 24, 2023

There used to be a long thread that I participated in but it was lost to the "bit bucke" in the merge of the two U2U forums.  I had a video showing the issue.  

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Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

Perhaps this thread: https://community.adobe.com/t5/camera-raw-bugs/p-camera-raw-lightroom-dehaze-altering-the-color-bala... 

It is in Camera Raw due to the underlying engine having the issue rather than Classic. 

Rikk Flohr: Adobe Photography Org
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Community Expert ,
Feb 24, 2023 Feb 24, 2023

Thanks for the info.

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 14.2, ; ) Camera Oly OM-D E-M1.
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LEGEND ,
Feb 24, 2023 Feb 24, 2023

Thanks @Rikk Flohr: Photography for the link.  That is the issue I was talking about.  

 

There was another thread but it is now gone which I was refering to in my answer to @DdeGannes 

https://feedback.photoshop.com/photoshop_family/topics/dehaze-love-it-and-hate-it?topic-reply-list[s...

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New Here ,
Jan 04, 2024 Jan 04, 2024

I have the same problem, can you tell me if it has been solved or if the development team is working on it?

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