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136

P: Presets with Radial filter and range mask stopped working with .4 updates

Community Beginner ,
Aug 14, 2019 Aug 14, 2019

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After the most current update, such presets stopped working in the following applications:

  • Lightroom CC for iPad
  • Lightroom CC (Smartphone)
  • Camera RAW

They still work in Classic and in LR CC desktop. We urgently need this to be fixed.

Bug Fixed
TOPICS
macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Aug 14, 2019 Aug 14, 2019
I've spoken with the Camera Raw team and they are able to confirm the reported incorrect behavior. We are working on a fix. 

Thank you all for reporting. Make sure you are each clicking the [Me Too] button at the top right of the page so we can better gauge impact!

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40 Comments
LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Same with me 😞

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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mee too!

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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same for me 😞

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too!

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too 

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too

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Adobe Employee ,
Aug 14, 2019 Aug 14, 2019

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I've spoken with the Camera Raw team and they are able to confirm the reported incorrect behavior. We are working on a fix. 

Thank you all for reporting. Make sure you are each clicking the [Me Too] button at the top right of the page so we can better gauge impact!
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Aug 14, 2019 Aug 14, 2019

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Short update. We tried to figure out what the software problem is. We believe, it is a refresh problem. When you apply the preset, you do not see something happening, but in fact, it is there. When you go into the radial filter tool, you see the pin. When you click on the pin and move it around, the preset settings are applied and you can see them on the screen. Same bug in Camera RAW and Lightroom mobile (smarthpone/iPad).

See video (smartphone): https://vimeo.com/353810841
See video (Camera RAW): https://vimeo.com/353809236 

This should not be complicated to fix. Can someone from Adobe please look into this. Thanks

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Community Beginner ,
Aug 14, 2019 Aug 14, 2019

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Thank you Rikk! I posted a short analysis below incl. Videos for LR CC Mobile and Camera RAW. Hope this helps. Posting the text here again:

Short update. We tried to figure out what the software problem is. We believe, it is a refresh problem. When you apply the preset, you do not see something happening, but in fact, it is there. When you go into the radial filter tool, you see the pin. When you click on the pin and move it around, the preset settings are applied and you can see them on the screen. Same bug in Camera RAW and Lightroom mobile (smarthpone/iPad).

See video (smartphone): https://vimeo.com/353810841
See video (Camera RAW): https://vimeo.com/353809236 

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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mee too!

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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mee too!

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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me too

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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mee too!

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LEGEND ,
Aug 14, 2019 Aug 14, 2019

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Me too!

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LEGEND ,
Aug 15, 2019 Aug 15, 2019

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Me too!

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LEGEND ,
Aug 17, 2019 Aug 17, 2019

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Me too!

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LEGEND ,
Aug 17, 2019 Aug 17, 2019

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me too

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LEGEND ,
Aug 18, 2019 Aug 18, 2019

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Me too!


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LEGEND ,
Aug 18, 2019 Aug 18, 2019

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Me too!


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LEGEND ,
Aug 19, 2019 Aug 19, 2019

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same Problem in CR

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LEGEND ,
Aug 19, 2019 Aug 19, 2019

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Me too

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LEGEND ,
Aug 19, 2019 Aug 19, 2019

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Me too

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