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P: Smart Object Healing spots convert to Generative Remove

Explorer ,
May 22, 2024 May 22, 2024

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I have gone back to images I have been workiing on in ACR prior to the Early Access generative remove and found all my heals & clones blown away. Some images have literally a hundred heals (dust bunnies, specks in snow, etc.) that are now gone.

 

How do I get back to the prior version? I don't like the early release!!!!!

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correct answers 1 Pinned Reply

Adobe Employee , Jun 25, 2024 Jun 25, 2024

Greetings everyone,


Updates for the Adobe Photography Products have been released. The June 2024 updates contain an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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Adobe Employee ,
May 22, 2024 May 22, 2024

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@bernardwerner  The Camera Raw team is requesting a sample image with the old heal/clone settings. Can you provide that?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
May 22, 2024 May 22, 2024

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The file I would like to upload is one of my smaller ones, but it's 855 MB (24 x 36"). When I go to downsize the Smart Object, all the heal edits are lost. This one only has heal edits since they tend to work better with snow contrasted to the remove tool. If I open the SO and save the xmp file, all the healing is gone from it.

So how do I get it to you?

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Adobe Employee ,
May 22, 2024 May 22, 2024

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Post it in Dropbox or similar and get me the link, please. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
May 22, 2024 May 22, 2024

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You might be able to get to the files via DropBox….

https://www.dropbox.com/scl/fo/103gdym7encx99g97tmau/AA5nmRBsla_R9r7xFyHdMX4?rlkey=d8xw31d10yi93bbcj...

I had to rname the XMP file to TXT.

Bernard Werner
bernie@bernardwerner.org
Gallery: bernardwerner.smugmug.com
Fine Art: saatchiart.com/bernardwerner

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Explorer ,
May 22, 2024 May 22, 2024

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Thanks, I will forward to the CR team member looking at this. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
May 23, 2024 May 23, 2024

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Updating Status

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Investigating

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Adobe Employee ,
May 23, 2024 May 23, 2024

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<disregard>

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Explorer ,
May 23, 2024 May 23, 2024

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Explorer ,
May 23, 2024 May 23, 2024

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I also had an issue Feb 10, 2024 01:34 PM where I was losing masks sporadically if that helps any....

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Explorer ,
May 23, 2024 May 23, 2024

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Looking at some other images, it appears to me the issue comes up when reediting the SO in ACR, not when pulling up the original RAW file even if it has healiing edits in its RAW file.

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Adobe Employee ,
May 24, 2024 May 24, 2024

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@bernardwerner you are correct, the issue is with SO path. Could you send me a direct email at mqi@adobe.com?
I would like to provide you with a build that shall resolve the issue with SO. Thanks.

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Explorer ,
May 24, 2024 May 24, 2024

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Email was sent 11:25 EDT. No response as of 4:07 EDT.

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Adobe Employee ,
May 24, 2024 May 24, 2024

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I did an email reply but not sure why it didn't get through. Thanks for posting the update here @bernardwerner - I found your email in my junk box, and since then - you shall have a few emails from adobe in your inbox. Please let me know that you have received them. Thanks

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Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Greetings everyone,


Updates for the Adobe Photography Products have been released. The June 2024 updates contain an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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