ACR 13.2 Not Installed

New Here ,
May 22, 2021 May 22, 2021

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Creative Cloud says that ACR 13.2 is installed, but RAW files open in 12.4  I uninstalled CS5, and Bridge 2021, per the instructions of other potential solutions, but still no luck. Any ideas?

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Adobe Community Professional ,
May 22, 2021 May 22, 2021

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On my Mac (you didn't specify OS) the path is:

/Library/Application Support/Adobe/Plug-Ins/CC/File Formats

Check there. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
May 22, 2021 May 22, 2021

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Thank you. I'm running Mojave...10.14.6. The ACR plugin in the path you specified is v12.4, yet Creative Cloud is telling me that I'm "Up To Date" with v13.2

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New Here ,
May 22, 2021 May 22, 2021

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Same deal with me. ACR says I'm up to date on the cloud, but I can't open it. When I try to "Open in Camera Raw" from inside my updtated bridge, it DOES open, but without the toolbar. Can you help?

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New Here ,
May 22, 2021 May 22, 2021

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BTW, I'm running Catalina 10.15.7

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