ACR 17 slow scroll in menus, editing fine

Report · Nov 07, 2024

Hi,

for the longest time I am having issue with ACR, that is fortunately just kinda quality of life thing. Scrolling through menus and filters in ACR is incredibely laggy to a point of me going crazy. Sliders are fine though, they are working fine.

The video shown is on a fresh install, so no settings are changed.

This is happening on windows 11 and it was happening on windows 10 before too.

Any help will be highly appreciated. I am out of ideas, as I really don't know why it should lag on my system.

Here is partial system info:

Adobe Photoshop Version: 26.0.0 20240927.r.26 a733fda x64
Number of Launches: 177
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.4317
System architecture: Intel CPU Family:6, Model:7, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:4), HyperThreading
Physical processor count: 12
Logical processor count: 20
Processor speed: 3610 MHz
Built-in memory: 65277 MB
Free memory: 41865 MB
Memory available to Photoshop: 51198 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.24.8
SAM SDK Version: 9.1.0.1-fio
ACP.local Status:
- SDK Version: 4.0.0.5
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
OpenColorIO version: 2.3.2
C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
NGL Version: 1.38.0.10
Chalkboard: Disabled.
Chalkboard Doc Create: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
PSUserConfig entries:
- K uSty UseSystemStylus 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: NVIDIA GeForce RTX 3090
GPUVendor: NVIDIA
NVIDIA GeForce RTX 3090 UNKNOWN, NVIDIA
Intel(R) UHD Graphics 770 UNKNOWN, INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 24,326 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1

Report · Nov 07, 2024

This problem has been asked about many times and there seems to be no user solution.

Just search the forum for "Scrolling" and you will get plenty of hits.

Report · Nov 09, 2024

Yeah, one of them is literally me on my previous machine. Person replying to me basically told me to get faster machine. I wonder what they would tell me now...

Report · Nov 09, 2024

This is an ongoing criticism to which I have seen no solution.

I don't think getting a better machine would make a jot of difference. There is little lacking on my machine which works light lightening in all apps apart from Bridge where I too have the same issue. I can only offer my sympathies and I share your concerns.