Adobe DNG bug

New Here ,
Aug 19, 2021 Aug 19, 2021

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I have tried reinstalling, rebooting this program but entries don't stick . For example, select location to save converted images, embed original raw file,  and custom compatibility-linear entries instantly revert to default. There is no way to apply or confirm settings and the issue is not addressed in installation directions.

Please help,

Arnold

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Please let us know which program you are having problems with. Someone will be along to move this post to the appropriate product forum, where you are more likely to get an answer to your question.

 

You should also include information about your computer (Apple/Windows, OS version, CPU, RAM).

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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New Here ,
Aug 19, 2021 Aug 19, 2021

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8th Generation Intel Core i7-8 700 6-Core Processor (12MB Cac he, up to
4.6 GHz)
32GB Memory
Win 10, 54 bit
Problem is with Adobe DNG converter
Thanks

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Adobe Community Professional ,
Aug 20, 2021 Aug 20, 2021

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The settings for folders are sticky on this end (MacOS, Big Sur). Ditto with preferences. Maybe a Windows issue? All fine on Mac, using the newest build from this week. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Aug 20, 2021 Aug 20, 2021

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Your reply jogged my memory. Recently I had an problem using a web site. Was advised to delete cookies but I solved the issue using a different web browser. Switched from Firefox to Chrome and it worked perfectly. I just did the same with Adobe DNG and so far, no problems. 

Many thanks

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