Camera raw 13.1 works very slow

Report · Dec 10, 2020

Hi, after installing Photoshop on my new comutersystem, Camera Raw needs up to 15 seconds to open a RAW file (CR2/CR3) via Bridge. When I push the "Automatic" button, it takes 10-15 seconds for the changes to take effect. Camera Raw will freeze, when i use the crop tool.

Every slider movement will need 10 Seconds to take effekt.

Working in Photoshop is fine, except Camera Raw Filter. The same Problems here too.

GPU support was disabled for testing, No effect.

Installing an older version of Photoshop (21.2.4) had no effect.

My system:

WIN 10/64 PRO

I9-10990K, 32 GB, NVIDIA QUATTRO P2200 (latest driver used),

Motherboard ASUS TUF Z490-PLUS, SAMSUNG SSD 980 evo plus

At this time Camera Raw is unusable for me.

Has anybody an idea? Thank you in advance.

Report · Dec 11, 2020

I found the solution here: Camera raw 12.0 still so slow

If Acronis True Image is installed on the computer, The Active Protection Service must be disabled in Acronis.

Report · Jan 21, 2021

Wow thank you, that acutally helped a lot.

I kind of thought to google this problem but did'nt really believe to find anything useful besides some general stuff that doe'nst do anything.

This was my 2nd thread on this and I did't even know about this protection service. Very specific, but it was actually the cause for me.

Report · Jan 29, 2021

Hello everybody. I can report the same issue, ever since i have started using "Arconis TrueImage" for making backups, Camera Raw got super slow.

Thanks to @hans peteri47338610 i did try to deactivate the "Active Protection Service" and voilà, problem solved.
Thus I am curious what is the actual issue behind all this.