Camera Raw 13.2 performance lagging while editing on macOS 11.2.3

New Here ,
Mar 28, 2021 Mar 28, 2021

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I like some of the features in the new ACR but am having some major performance issues. When I crop, or use gradient tool ACR on my 2018 Mac Mini slows to a crawl. Using OS 11.2.3 and a Sonnet Puck RX 570 eGPU. 

 

 

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Adobe Employee ,
Apr 02, 2021 Apr 02, 2021

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Hi,

 

We're sorry about the trouble with Camera Raw 13.2 due to the performance issues. Please try disabling the option to Use Graphics Processor from Camera Raw by going to Camera Raw Preferences through the Photoshop menu, then Preferences or clicking the gear icon at the top right of the Camera Raw interface. Once done, quit & relaunch both Camera Raw & Photoshop to check if that helps.

 

If the issue persists, please try resetting the preferences of Camera raw using the steps suggested here: https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html#ResetCameraRawpreferences

 

Please let us know if it helps!

Regards,

Nikunj

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New Here ,
Apr 02, 2021 Apr 02, 2021

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Yes, that fixes the lag. Thanks for the advice. 

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New Here ,
Apr 05, 2021 Apr 05, 2021

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After using the app for a few days the lag is back. Now the fix you suggested doesn't help. The hand tool also is having performance issues. 

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Adobe Employee ,
Apr 05, 2021 Apr 05, 2021

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Wr're sorry that you're facing the issue again. Do you start experiencing the issues as soon as you open an image in Camera Raw or after you have performed a few edits?

You can go to the Preferences of Camera Raw, then Performance & increase the Camera Raw cache to check if that makes a difference.

 

Regards,

Nikunj

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New Here ,
Apr 05, 2021 Apr 05, 2021

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It seems if I quit Photoshop and reopen it there is no performance lag. So the issue happens after a few edits. 

 

I upped the cache in ACR to 25GB but still had the lag issue. 

 

 

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