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Hello together,
after having used the test version von PSE 24 with CR 16 in January I decided to buy a full license for PSE 24. I just installed PSE 24 and the CR 16 yesterday and it says "Camera Raw erfordert eine GPU-Beschleunigung, um Bilder bearbeiten".
I tried to fix the problem with help of Google. But none of the possible solutions being discussed in different topics worked so far. So is there anybody out there who could help me? Which infomation do you need?
Thanks in advance.
KR
Matthias
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What version of windows are you using?
Can you paste the contents of Help>System Info from within the Photoshop Elements 2024 Editor?
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Sure - here it is in German. I am using Windows 10 (Windows 10 Home 64-bit (10.0, Build 19045)), AMD A10-5700 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.4GHz, DirectX 12 1.0.8, AMD Radeon HD 7500 Series.
Adobe PSE 2024 + Camera Raw Plugin V 16.0.0. 1677
Adobe Photoshop Elements Version: 24.0 (20230922.Git.master.31442ae) x64
Betriebssystem: Windows 10 64-Bit
Version: 10 oder höher
Systemarchitektur: AMD CPU-Familie: 15, Modell: 0, Stepping: 1 mit MMX, SSE (ganze Zahl), SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
Physischer Prozessor: 2
Logischer Prozessor: 4
Prozessor-Taktfrequenz: 3394 MHz
Eingebauter Speicher: 8087 MB
Freier Speicher: 3213 MB
Für Photoshop Elements verfügbarer Arbeitsspeicher: 7383 MB
Von Photoshop Elements verwendeter Arbeitsspeicher: 70 %
ACP.local-Status:
- SDK-Version: 1.34.1
- Core Sync-Status: Unbekannt
- Core Sync-Ausführung: Nicht verfügbar
- Min. Core Sync erforderlich: 4.3.4.2
ACPL Cache Config: Nicht verfügbar
Bildkachelgröße: 132 KB
Bildcache: 6
Schriftvorschau: Mittel
TextComposer: Lateinisch
Anzeige: 1
Anzeigebegrenzungen: oben= 0, links= 0, unten= 1080, rechts= 1920
OpenGL: Deaktiviert.
Lizenztyp: Testversion
Seriennummer: 91550704078965031740
Feature::Dummy Feature: OFF
Feature::GPULensBlur: ON
Feature::HEIFFormat: ON
Feature::CloudPSDSnapshotFiles: OFF
Feature::CloudDocs: ON
Feature::CloudDocsEnableFaultInjection: OFF
Feature::CloudDocsFailAll: ON
Feature::CloudDocFolders: ON
Feature::CloudDocFolders: ON
Feature::Frame Tool: ON
Feature::AliasLayers: OFF
Anwendungsordner: C:\Program Files\Adobe\Photoshop Elements 2024\
Pfad für temporäre Dateien: C:\Users\MATTHI~1\AppData\Local\Temp\
Der virtuelle Speicher von Photoshop Elements hat asynchrone E/A aktiviert
Arbeitsvolume(s):
Start, 918,3G, 350,4G frei
Ordner für erforderliche Zusatzmodule: C:\Program Files\Adobe\Photoshop Elements 2024\Required\Plug-Ins\
Primärer Plug-In-Ordner: C:\Program Files\Adobe\Photoshop Elements 2024\Plug-Ins\
Zusätzlicher Plug-In-Ordner: C:\Users\Matthias Jeglorz\AppData\Roaming\Adobe\CameraRaw\
Installierte Komponenten
ACE.dll ACE 2022/08/18-19:08:03 79.ce4174f 79.ce4174f
AdbePM.dll PatchMatch 0000/00/00-00:00:00 1. 1.
AdobeLinguistic.dll Adobe Linguisitc Library 10.0.0
AdobeOLS.dll Adobe Online Services 5.0
AdobeOwl.dll Adobe Owl 5.5.9
AdobePDFL.dll PDFL 2022/08/18-13:23:32 79.6c2661f 79.6c2661f
AdobePIP.dll Adobe Product Improvement Program 8.2.0.62
AdobeXMP.dll Adobe XMP Core 2022/08/16-18:02:43 79.171c27f 79.171c27f
AdobeXMPFiles.dll Adobe XMP Files 2022/08/16-18:02:43 79.171c27f 79.171c27f
adobe_caps.dll Adobe CAPS 10,0,0,8
AGM.dll AGM 2022/08/18-19:08:03 79.ce4174f 79.ce4174f
ahclient.dll AdobeHelp Dynamic Link Library 2.2.0.1
AIDE.dll AIDE 2022/08/19-19:10:17 79.d7ba922 79.d7ba922
amtlib.dll AMTLib (64 Bit) 11.0.0.39 1.000000
ARE.dll ARE 2022/08/18-19:08:03 79.ce4174f 79.ce4174f
AXE8SharedExpat.dll AXE8SharedExpat 2022/08/17-05:51:28 79.43e459d 79.43e459d
AXEDOMCore.dll AXEDOMCore 2022/08/17-05:51:28 79.43e459d 79.43e459d
Bib.dll BIB 2022/08/18-19:08:03 79.ce4174f 79.ce4174f
BIBUtils.dll BIBUtils 2022/08/18-19:08:03 79.ce4174f 79.ce4174f
boost_date_time.dll photoshopdva 11.1.0
boost_filesystem.dll photoshopdva 11.1.0
boost_signals.dll photoshopdva 11.1.0
boost_system.dll photoshopdva 11.1.0
boost_threads.dll photoshopdva 11.1.0
cast_api.dll Cast 1.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CITThreading.dll Adobe CITThreading 2.1.0.1 2.1.0.1
CoolType.dll CoolType 2022/08/18-19:08:03 79.ce4174f 79.ce4174f
CRClient.dll Adobe Crash Reporter Client DLL 12.3.0.202306131643_44f1cd7
DirectML.dll DirectML Redistributable Library 1.8.2+220504-2016.1.dml-1.8.0de2b44
dunamis-ingest.dll
dvaaudiodevice.dll photoshopdva 11.1.0
dvacore.dll photoshopdva 11.1.0
dvamarshal.dll photoshopdva 11.1.0
dvamediatypes.dll photoshopdva 11.1.0
dvametadata.dll photoshopdva 11.1.0
dvametadataapi.dll photoshopdva 11.1.0
dvametadataui.dll photoshopdva 11.1.0
dvaplayer.dll photoshopdva 11.1.0
dvatransport.dll photoshopdva 11.1.0
dvaui.dll photoshopdva 11.1.0
dvaunittesting.dll photoshopdva 11.1.0
dynamiclink.dll photoshopdva 11.1.0
ems.dll Elements Organizer 24.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
Eyeopener.dll Adobe Photoshop Editor 16.0
FaceDetector.dll FaceDetector 0000/00/00-00:00:00 2.0.1.1 2.0.1.1
HDPIM.dll HDPIM DLL 5.10.0.573
HUM.dll HUM DLL 5.10.0.573
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
imslib.dll IMSLib DLL 10.0.0.48
JP2KLib.dll JP2KLib 2022/08/17-19:10:18 79.7f05fe0 79.7f05fe0
libcrypto-3-x64.dll The OpenSSL Toolkit 3.0.7
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
libssl-3-x64.dll The OpenSSL Toolkit 3.0.7
LogSession.dll LogSession 8.2.0.62
mc_enc_mp4v.dll MainConcept® MPEG-4 Video Encoder Engine 10.6.19.4108
mc_mux_mp4.dll MainConcept® MP4 Multiplexer 10.6.19.5744
mediacoreif.dll photoshopdva 11.1.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mona.dll Adobe Photoshop Editor 16.0
MPS.dll MPS 2022/08/18-19:08:03 79.4e4cf9b 79.4e4cf9b
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
pdfsettings.dll Adobe PDFSettings 1.07
Photoshop.dll Adobe Photoshop Elements Editor 24.0
platform.DLL Adobe Help System 1, 0, 0, 1
Plugin.dll Adobe Photoshop Editor 16.1
PSArt.dll Adobe Photoshop Elements Editor 24.0
PSCloud.dll 1.0.0.1
PSViews.dll Adobe Photoshop Elements Editor 24.0
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
seledit.dll Seledit 1.0
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
updaternotifications.dll Adobe Updater Notifications Library 10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 10.0.0.1
VulcanControl.dll Vulcan Application Control Library 6.5.0.000
VulcanMessage5.dll Vulcan Message Library 6.5.0.000
WRServices.dll WRServices Thu Jan 07 2016 04:50:10 Build 0.21960 0.21960
Erforderliche Zusatzmodule:
Aquarell 16.1
Auto-Teilen 12.0.1
Basrelief 16.1
Bild gerade ausrichten 12.0.1
Bild gerade ausrichten und freistellen 12.0.1
Bildpaket-Filter 16.1 (2015.1 x001 x003)
Blendenflecke 24.0
BMP 24.0
Buntglas-Mosaik 16.1
Buntstiftschraffur 16.1
Camera Raw 16.0
Camera Raw-Filter 16.0
Chrom 16.1
Comic 13.0
Comicroman 13.0
CompuServe GIF 24.0
Conté-Stifte 16.1
Diagonal verwischen 16.1
Differenz-Wolken 16.1 (2015.1 x001 x003)
Distorsion 24.0
Dunkle Malstriche 16.1
Durchschnitt 16.1 (2015.1 x001 x003)
Extrudieren 24.0
Farbpapier-Collage 16.1
Farbraster 24.0
Fasern 24.0
FastCore-Routinen 16.1 (2015.1 x001 x003)
Feuchtes Papier 16.1
Filtergalerie 16.1
Fotokopie 16.1
Fotos freistellen und gerade ausrichten (Filter) 24.0
Fresko 16.1
Füller und Tinte 13.0
Für Web speichern 24.0
Gekreuzte Malstriche 16.1
Gerissene Kanten 16.1
Gesichtsmerkmale anpassen 24.0
Glas 16.1
Grobe Malerei 16.1
Grobes Pastell 16.1
Kacheleffekt 24.0
Kacheln 16.1
Kameraverzerrung korrigieren 24.0
Kanten betonen 16.1
Kohleumsetzung 16.1
Körnung 16.1
Körnung und Aufhellung 16.1
Kräuseln 24.0
Kreide und Kohle 16.1
Kreuzschraffur 16.1
Kristallisieren 24.0
Kunststofffolie 16.1
Leuchtende Konturen 16.1
Malgrund 16.1
Malmesser 16.1
Matlab-Vorgang 16.1 (2015.1 x001 x003)
Mehrprozessorunterstützung 16.1 (2015.1 x001 x003)
Mezzotint 24.0
Mit Feder nachzeichnen 16.1
Mit Struktur versehen 16.1
MMXCore-Routinen 16.1 (2015.1 x001 x003)
Neonschein 16.1
Ölfarbe getupft 16.1
OnEdge 1, 0, 0, 1
Ozeanwellen 16.1
Patchwork 16.1
Pixar 16.1 (2015.1 x001 x003)
PNG 24.0
Polarkoordinaten 24.0
Prägepapier 16.1
Punktieren 24.0
Punktierstich 16.1
Radialer Weichzeichner 24.0
Rasterungseffekt 16.1
Risse 16.1
Schwamm 16.1
Schwingungen 24.0
Selektiver Weichzeichner 24.0
Solarisation 16.1 (2015.1 x001 x003)
Spritzer 16.1
Stempel 16.1
Strichumsetzung 16.1
Strudel 24.0
Stuck 16.1
Sumi-e 16.1
Tontrennung und Kantenbetonung 16.1
Unterstützung für Skripten 16.1
Verbiegen 24.0
Verflüssigen 24.0
Versetzen 24.0
Verwackeln 16.1
Verwackelte Striche 16.1
Verwackelung automatisch reduzieren 24.0
Verwacklung reduzieren 24.0
Wasserzeichen anzeigen 4.0
Weiches Licht 16.1
Wellen 24.0
WIA-Unterstützung 16.1 (2015.1 x001 x003)
Windeffekt 24.0
Wölben 24.0
Wolken 16.1 (2015.1 x001 x003)
Optionale Zusatzmodule und Zusatzmodule von Drittanbietern: KEINE
Nicht geladene Zusatzmodule: KEINE
Installierte TWAIN-Geräte: OHNE
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Can you post a screenshot of the Edit>Preferences>Performance from within the Photoshop Elements Editor?
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See if following
6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files
from here works:
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I've been same days off and now I could check it - I do not have such a file.
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Seems that your graphics card is not compatible with Camera Raw 16.
You can download Camera Raw 15.5.1 and then follow the steps in the below link to get it working:
https://download.adobe.com/pub/adobe/photoshop/cameraraw/win/15.x/AdobeCameraRaw_x64_15_1_1.exe