Hi,
After updating to the latest Camera Raw version, the plugin freezes immediately when launched via either Photoshop or Bridge. This only occurs on my work laptop with an AMD Ryzen 6000 series processor (with RDNA2 integrated GPU), even when using a dedicated NVIDIA GPU (GeForce RTX).
The same system configuration, but with a Ryzen 5000 series CPU (Vega iGPU) on my colleague's laptop, works without issues with Camera Raw 17. Both systems run the same OS version, the same NVIDIA drivers, and the same Adobe CC versions.
Reverting to Camera Raw 14.5 fully restores functionality, confirming the issue is with ACR 15+ and Ryzen 6000 compatibility.
System details (failing configuration):
Troubleshooting steps already performed (no success):
1. Performed clean GPU driver installation using DDU
2. Switched from Game Ready to Studio Driver (latest version)
3. Set Photoshop.exe and Bridge.exe to use High performance (NVIDIA) via Windows > Display > Graphics settings
4. Created a custom shortcut for Bridge with '--force-gpu-device NVIDIA' to force NVIDIA usage
5. Attempted to launch Bridge with '--no-gpu' flag (did not help)
6. Manually disabled integrated GPU (AMD Radeon Graphics) in Device Manager
7. Updated AMD chipset drivers and iGPU drivers from AMD.com
8. Increased Camera Raw cache to 15 GB (was 5 before)
9. Checked and adjusted Camera Raw GPU preferences to Auto and Custom with all checkboxes off (no option to fully disable)
10. Manually edited and removed 'Camera Raw GPU Config.txt'
11. Manually reset Camera Raw settings folder ('Settings_backup')
12. Reset Photoshop preferences via startup shortcut ('Ctrl+Alt+Shift')
13. Tried launching Camera Raw both from Bridge and as a filter in Photoshop – both freeze
14. Fully uninstalled and reinstalled Camera Raw and Bridge via Creative Cloud
15. Installed older version Camera Raw 14.5, which works correctly – newer versions (15–17) consistently freeze
16. Collected and analyzed Camera Raw GPU log files from multiple attempts – logs show inconsistent behavior between runs (attached below)
Camera Raw GPU Config.txt (failing Ryzen 6000):
<rdf:Description
crs:gpu_init_digest="E7083D6A6054B6526D7375182372768F"
crs:gpu_compute_digest="7C85C76562B92D298E7ABA719F54CDF0"
crs:gpu_compute_quick_self_test_passed="True"
/>
Camera Raw GPU Config.txt (working Ryzen 5000):
<rdf:Description
crs:gpu_init_digest="839091A3307C7C98FC4884710F05ABFC"
crs:gpu_compute_digest="C87469A329EFF523A41C2B1FE7380E27"
crs:gpu_compute_quick_self_test_passed="True"
crs:gpu_hdr_display_scale="1"
/>
GPU diagnostic log summary
ACR GPU log analysis (same Ryzen 6000 + RTX 3050 system):
I collected logs from two separate launch attempts of Camera Raw on the same machine (Ryzen 6000 + NVIDIA RTX 3050). Both attempts failed to open a usable interface, but the behavior differs slightly.
Log v0 – ACR fails before initializing GPU:
Repeated error:
*** GL Error: window does not appear to be on any display -- skipping ***
Camera Raw never completes GPU test
No entries for RunSanity or GPU3 Hard Status Result
Indicates a failure during early window/display-GPU mapping, possibly related to monitor or hybrid graphics configuration
Log v1 – ACR initializes GPU but still hangs:
Log contains successful GPU compute pipeline:
RunSanity successfully
GPU3 Hard Status Result (part 2): success
NVIDIA RTX 3050 is detected and used
Despite this, the ACR window still freezes after startup (not responding)
Conclusion:
On this system, ACR GPU behavior is inconsistent — sometimes initialization doesn’t start at all, and other times it completes but still results in a freeze. Both logs originate from the same hardware, operating system, and driver configuration. This suggests that ACR 15+ may have a deeper issue handling GPU/display context switching or hybrid graphics initialization on AMD Ryzen 6000 + NVIDIA setups, even with iGPU disabled and Studio Drivers installed.
Request:
Please investigate a possible GPU initialization conflict between ACR 15+ and AMD Ryzen 6000 RDNA2-based integrated graphics. It appears that Camera Raw is not handling this GPU configuration gracefully.
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