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Camera Raw crashes often on Samsung Galaxy Book5 360

Community Beginner ,
Apr 29, 2025 Apr 29, 2025

Good day!

 

I am using Adobe Creative Cloud on my new Samsung Galaxy Book5 360. Before buying it, I checked the specs and I run the Adobe Diagnostics and it says the laptop can support the Adobe suite. Nevertheless, Camera Raw (on Photoshop 26.6) crashes often. Mostly when using sky mask, or erasing people, even though sometimes it just crashes without a clear reason. I sent the error reports but got no reply yet.

Ii also crashes on Premiere Pro (25.2.3)

 

Did anybody experience a similar problem?
Thanks and regards

TOPICS
Windows
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Adobe Employee ,
May 27, 2025 May 27, 2025
LATEST

Does this model have the Intel® Core Ultra 7 Series 2 Processor?


I suggeest you try updating the GPU driver by downlading the latest driver directly from Intel.

https://www.intel.com/content/www/us/en/support/products/80939/graphics.html

-David

 

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