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Camera RAW doesn´t work in PS because "Graphics Acceleration Not Supported"

New Here ,
Feb 27, 2024 Feb 27, 2024

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Hi there!

My Camera Raw Filter doesn´t work in PS.

 

I don´t see any GPU in Photoshop "Preferences" - "Camera RAW".

There is just a notification - "Camera Raw graphics accelerator is not supported by your system." 

 

But there is my NVIDIA GeForce RTX 2070 in Photoshop "Preferences" - "Performance" visible.

 

 

This method doesn't work because Photoshop crashes every time, I launch Camera RAW Filter.

 

Go to the following locations

  • C:\Users\<Username>\AppData\Roaming\Adobe\CameraRaw
  • Rename the GPU folder as 'GPU.old' (add .old at the end)
  • Restart Photoshop and Camera Raw again.

 

 

MY SYSTEM:

 

Operating System: Windows 11 64-bit

Adobe Photoshop Version: 25.5.0 2024

Camera Raw (Version 16.2.0.1763)

 

GPU 01: NVIDIA GeForce RTX 2070, 8GB

GPU 02:  Intel(R) UHD Graphics 630

RAM 64Gb

 

 

I also added some screenshots here.

Could you advise any decision of this problem?

 

Thank you!

Best wishes

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Community Expert ,
Feb 27, 2024 Feb 27, 2024

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Having two GPUs enabled is known to create issues.

Try disabling the Intel(R) UHD Graphics 630 in the device manager.

 

GPU-disable.png

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New Here ,
Feb 29, 2024 Feb 29, 2024

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@Per Berntsen Thank you for your reply and advice!

 

My Photoshop has been worked on 2 GPU (Intel + Nvidia) without any problems. It could also be useful for some programs and energy efficiency.

 

I think this problem is due to some recent PS updates... Is there anyone here with the same problem?

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Community Expert ,
Feb 29, 2024 Feb 29, 2024

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Did you try to disable the UHD Graphics 630?

I don't have this issue with Camera Raw 16.2 on Windows.

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New Here ,
May 28, 2024 May 28, 2024

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It worked! Thank you!!  

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