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Camera Raw Filter opening but not appearing on screen

New Here ,
Dec 29, 2022 Dec 29, 2022

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Hi there,

I am completely lost as to what to do to fix this problem - I have the most updated version of PS CC installed on my PC. As of a few days ago, whenever I go to load an image it will not load the camera raw filter window. When I open an image it shows it's loading in and then nothing happens. If I hit enter, it will load in the image but the raw filter menu is not there prior or after. When I go up to the top to Filter>Raw Camera Filter, it once again shows it is loading, stops and nothing appears. I cannot do anything unless I press Enter.

This is driving me absolutely insane as I have a number of photos I need to finish editing for work and I'm on a deadline.
I have tried uninstalling and reinstalling Creative Cloud and Photoshop. I have reset preferences. Windows and all drivers are up to date.

If anyone can help I would greatly appreciate it! I use the Raw Camera Filter extensively...

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correct answers 1 Correct answer

Community Expert , Dec 29, 2022 Dec 29, 2022

Hi

A couple of things to try.

1. Reset the ACR preferences, hold Ctrl + Shift while clicking here

2022-12-29 18_17_02-Adobe Photoshop 2023.png

2. Download the ACR installer from here and reinstall

https://helpx.adobe.com/ie/camera-raw/kb/camera-raw-plug-in-installer.html

2022-12-29 18_16_13-Camera Raw plug-in installer — Mozilla Firefox.png

3. Use the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Dec 29, 2022 Dec 29, 2022

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Hi

A couple of things to try.

1. Reset the ACR preferences, hold Ctrl + Shift while clicking here

2022-12-29 18_17_02-Adobe Photoshop 2023.png

2. Download the ACR installer from here and reinstall

https://helpx.adobe.com/ie/camera-raw/kb/camera-raw-plug-in-installer.html

2022-12-29 18_16_13-Camera Raw plug-in installer — Mozilla Firefox.png

3. Use the Adobe cleaner tool

https://helpx.adobe.com/ie/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Dec 29, 2022 Dec 29, 2022

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It appears #1 was the solution. Thank you SO very much!

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Community Expert ,
Dec 29, 2022 Dec 29, 2022

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You're welcome, glad I could help 👍

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New Here ,
Apr 28, 2023 Apr 28, 2023

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The first one worked for me too. Thank you, it took me hours to find the answer and it was driving me insane.

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