Every now and then I get errors whilst using ACR in Photoshop stating 'The graphics proccessor has encountered an unrecoverable error, due to a runtime error GPU acceleration has been diabled for the remainder of the session' - often when using masking tools. Also get: 'Camera Raw requires graphics processor acceleration to edit photos'
This is happening on my new PC running Win 11 with an RTX 5070 Ti 16GB graphics card. I've tried addressing this with support but all I've been advised to do is rename the 'GPU' file so that a new one is created which has made no difference.
Oddly, I have similar issues on my previous PC so I asked Adobe support if any of the items are copied form my old installation to the new one such as crop presets and Actions could be connected but was advised that they would not.
I generated a log file which I uploaded to Adobe but they have not commented on what if anything this shows. Unfortunately I feel I am just being given answers read from a script.
AdChoices