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camera raw graphics acceleration is not supported by your system

Explorer ,
Feb 13, 2024 Feb 13, 2024

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HI!

 

I was wondering how to solve "camera raw graphics acceleration is not supported by your system"?

 

I already have latests versions of CAMERA RAW/PHOTOSHOP...

 

PS. My GPU is 2080RTX

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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@Lorenzomaker try resetting your ACR preferences

2024-02-13 12_34_55-Manage Adobe Camera Raw settings — Mozilla Firefox.png

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Explorer ,
Feb 14, 2024 Feb 14, 2024

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nothing changed yet😞I don't know

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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@Lorenzomaker try reinstalling ACR from here

https://helpx.adobe.com/ie/camera-raw/kb/camera-raw-plug-in-installer.html

Also do you use the Game Ready or Studio driver from Nvidia, Adobe recommends the Studio version, when installing go to custom ( advanced ) and perform a clean installation

2024-02-15 09_25_39-Official Drivers _ NVIDIA — Mozilla Firefox.png

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Explorer ,
Feb 15, 2024 Feb 15, 2024

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done all steps, but nothing change yet

I have 2080 RTX is too old?

Cheers

 

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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It should work.

 

But if it crashed once, there is a log file that prevents ACR from reopening. Deleting this file will let ACR get back in operation if all problems have been resolved.

 

The problem is, I can't for the life of me remember where this log file is or what it's called. Anyone? I'll make a note of it next time. I think it is covered in the Help documents, so look around there in the meantime.

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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Ah, here it is: https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html#photo-editing 

 

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

Using the same methods that you used to find the Logs folder, find the CameraRaw or GPU folder.

  • On Windows, the location is: %APPDATA%\Adobe\CameraRaw\GPU
  • On Mac, the location is: ~/Library/Application Support/Adobe/CameraRaw/GPU

If an unhandled, fatal error occurs during GPU initialization, Camera Raw or Lightroom leaves behind a TempDisableGPU3 file (or TempDisableGPU2 in some cases). In the GPU folder, find the subfolder for the application you are using and check for these files.

 

If a TempDisableGPU2 or TempDisableGPU3 file exists at initialization time, Camera Raw will disable GPU acceleration. This prevents the app from crashing, each time you launch the application.

You can delete the file to run initialization again. If the original failure condition is transient, GPU acceleration may work correctly after deleting the file.

 

If you find a TempDisableGPU2 or TempDisableGPU3 file, do the following steps:

  1. Quit the app.
  2. Delete the TempDisableGPU2 or TempDisableGPU3 file.
  3. Relaunch the app.
  4. Open the Preferences dialog in the app.
  5. Confirm that GPU acceleration is now available.
  6. If GPU acceleration is not enabled, quit the application and check to see if a TempDisableGPU2 or TempDisableGPU3 file still exists. Collect detailed logs files using the instructions above.
  7. Collect log from the CameraRaw/Logs folder.

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Explorer ,
Feb 15, 2024 Feb 15, 2024

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It's really strange:

I followed your advice, but every time I reopen the program to check if everything went well, Photoshop crashes and recreates the TempDisableGPU2 file in the folder on its own

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Community Expert ,
Feb 15, 2024 Feb 15, 2024

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Explorer ,
Feb 17, 2024 Feb 17, 2024

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nothing I cleaned both photoshop and camera raw but nothing.

it's a mystery lol

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Community Beginner ,
Feb 29, 2024 Feb 29, 2024

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I am together with you on this mystery. I also did everything and the results were exactly like yours. I think this started happening when I updated Photoshop and Camera Raw the last time. 

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New Here ,
Mar 03, 2024 Mar 03, 2024

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I have a NIVIDIA GeForce GTX 1080 TI and after the last Adobe updates I was having the same problem with Camera Raw. I deleted TempDisableGPU2 file and now all seems well.

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Explorer ,
Mar 04, 2024 Mar 04, 2024

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HI! I tried deleting the file, but when I delete it Photopshop crashes and recreates it in its own folder

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Explorer ,
Mar 04, 2024 Mar 04, 2024

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Can you tell me its location (exact path) of the file?

Cheers
Thank you

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Explorer ,
Mar 04, 2024 Mar 04, 2024

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is this?

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Community Beginner ,
Mar 07, 2024 Mar 07, 2024

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LATEST

Yes, this is the one but, go ahead and delete the whole Camera Raw folder. It worked for me. 

I also installed the 14.5 Camera Raw from here https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html and won´t update until I finish with this huge pack of delayed photos. 

 

Good luck!

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