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Camera Raw Version 16.3.1.1889 crashing when using enhance

Participant ,
Jun 12, 2024 Jun 12, 2024

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When I open raw images in Photoshop, in Camera Raw Version 16.3.1.1889, when I click enhance > raw details, it will do that and create a DNG file, but after doing that, when I click enhance > denoise, it crashes and will also crash when I open the raw details DNG file. I updated to the current version 3 days ago and before then, I had no issues and often first used raw details then denoise and it never once crashed. I tried clearing the camera raw cache but it didn't help.

I was going to revert to the previous version of camera raw which I know worked for me but couldn't figure out how to do that.

Can anyone help?

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DNG Converter , DNG profile creator , Windows

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Community Expert ,
Jun 12, 2024 Jun 12, 2024

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What OS are you using?
It works fine on Windows 11.

 

Have you tried resetting the Camera RAW preferences?

You should also try updating your graphics driver.

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Participant ,
Jun 12, 2024 Jun 12, 2024

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I already have the latest graphics drivers my PC specs:

1 TB FireCuda NVME
Windows 11
MSI Tomahawk Motherboard (Z690)
Intel Core i9 13900K
Nvidia Geforce RTX 3070 with latest drivers,
96GB DDR4 3600Mhz RAM

I just reset thr camera Raw preferences but it still crashes the same way. The image will oepn in camera Raw but will crash after I try and use enhance.  The images are Panasonic S5II .RAW2 raw images.

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Participant ,
Jun 15, 2024 Jun 15, 2024

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I reinstalled the latest Nvidia game drivers to see if that would fix the issue as I was also getting a blue screen with Unexpected_Kernel_Mode_Trap error before doing this. Once I reinstalled the drivers, I have no longer gotten the blue screen but Camera Raw is still crashing. I really need help as I have photos I would like to edit but can't with the crashing. It sometimes even crashes wieh I zoom into an image or adujust sliders.

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Advocate ,
Jun 15, 2024 Jun 15, 2024

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Use Studio Drivers not Game Drivers.

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Participant ,
Jun 15, 2024 Jun 15, 2024

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I was having some issues with my PC so I reinstalled Windows 11 and downloaded the latest studio drivers for my Nividia RTX 3070 and reinstalled Adobe Creative Cloud and all the apps. Opened a Raw file in Photoshop and I am still having the same crashing issue with Camera Raw.

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Engaged ,
Jun 18, 2024 Jun 18, 2024

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I can't help the O.P., but have the same question they did.

 

How does one roll back to a previous version of camera raw on a Win 11 PC if we experience issues?

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