Looking for a solution. I'm a long-time PS end-user, Windows (Windows 10 now). I recently purchased a Canon 90D. I'm not able to open CR3 files. I'm also using 13.2 CR. I have no issues opening any other RAW files. The error message is; Could not complete your request because it is not the right kind of document.
That's an old camera, and is supported:
Maybe see if the DNG converter pops the same error, indicating maybe there's something wrong with those raws.
Thanks for trying to help out. I sent a CR3 file to a friend, and they had no issue opening it. I converted a few CR3 files with Adobe's DGN converter, and they opened fine. I can't get Photoshop to open them.
Photoshop can't 'open' a raw; Adobe Camera Raw can. I'm not sure why your copy will not if indeed you're running a modern version.
I'm not sure either that's why I'm here. Technically that's true. In reality, when I open a CR3 file in PS, it will not open. I never even get to camera raw and the error screen instead. I'm running the latest version of Adobe Photoshop 22.3.1 20210406.r.122 990be2c x64.
As already noted, it is not possible to open RAW files in Photoshop, only in Camera Raw which is a plugin. I have a 90D too and open CR3 files in Camera Raw directly from Bridge without issue. (Set your Bridge preferences so that Double Click opens RAW files in Camera Raw.)
I appreciate your offering to help. I've never used Bridge. Well, I've been opening RAW files in Photoshop for 15 years. File -> open, click on the RAW file and it opens the Camera RAW dialogue box plugin for post-processing. I installed Bridge a few minutes ago and have the same issue.
The Camera Raw plugin can be hosted by Bridge or by Photoshop. Sounds like you prefer to host by Photoshop. (You shouldn't say you are opening the files in Photoshop as that is a source of confusion.)
Anyway I tried opening a CR3 file using your Photoshop route and all works perfectly. You say that a friend had no problems opening your files so does this point to a fault in your system? Have you tried reinstalling your Adobe software as a possible solution?