• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Canon EOS RP Camera Raw 12.x.x no support

New Here ,
Dec 06, 2022 Dec 06, 2022

Copy link to clipboard

Copied

I just bought a Canon EOS RP and I can't open the file using Photoshop CC 2022 software. Got this error message. "Could not complete your request because it is not the correct document type". I've updated the Adobe Camera Raw plugin to 12.2.1 and uninstalled/reinstalled PS. Still no luck. I have also read many articles on several websites but nothing works. I don't want to use DNG Converter because there are too many photo files.
The file format is .CR3 like the EOS R. Any suggestions?

Sorry if my writing is a bit messy because it's not my native language, I hope someone can help me. Thank you

TOPICS
DNG Converter , DNG profile creator , Windows

Views

133

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 12, 2022 Dec 12, 2022

Copy link to clipboard

Copied

Start here:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

That model was supported since 11.2.1. 

Could there be something corrupted in that CR3? Can you upload one to something like Dropbox or similar so we can test this raw?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Dec 13, 2022 Dec 13, 2022

Copy link to clipboard

Copied

LATEST

Are you using the compressed RAW variants? Those may not be supported.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines