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Dehaze Slider in ACR - Image Goes Black

Community Beginner ,
May 05, 2022 May 05, 2022

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Has anyone experienced the the image on the screen going completly black when you move the slider? No matter how much I move the slider, +1, +10, whatever, I can no longer see the image on the screen. Photoshop and ACR are both up to date and it doesn't matter what camera (or camera brand for that matter) I'm using.

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correct answers 1 Correct answer

LEGEND , May 05, 2022 May 05, 2022

First, try disabling GPU in the Preferences (Performance preferences). Any better?

If not, recalibrate and build a new ICC display profile, the old one might be corrupted.

If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if t

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LEGEND ,
May 05, 2022 May 05, 2022

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First, try disabling GPU in the Preferences (Performance preferences). Any better?

If not, recalibrate and build a new ICC display profile, the old one might be corrupted.

If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release. 

Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Nov 10, 2023 Nov 10, 2023

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Same thing has just started happening here after latest Mac OS update (to Sonoma 14.1). Turning off Use Graphics Processor cures it, so presumably the OS update is the culprit. I don't fancy rolling back a release, so hopefully Apple will address it.

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Engaged ,
Nov 10, 2023 Nov 10, 2023

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Try restarting your computer. That worked for me.

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New Here ,
Nov 10, 2023 Nov 10, 2023

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I always shut down the Mac after use, so a number of startups hadn't cured it. However, I've just found and done an update on Camera Raw, and the problem has gone away. Fingers crossed.

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Engaged ,
Jan 13, 2023 Jan 13, 2023

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I had the same problem. Restarting my computer solved the issue for me.

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