Dehaze Slider in ACR - Image Goes Black

New Here ,
May 05, 2022 May 05, 2022

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Has anyone experienced the the image on the screen going completly black when you move the slider? No matter how much I move the slider, +1, +10, whatever, I can no longer see the image on the screen. Photoshop and ACR are both up to date and it doesn't matter what camera (or camera brand for that matter) I'm using.

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correct answers 1 Correct answer

Adobe Community Professional , May 05, 2022 May 05, 2022

First, try disabling GPU in the Preferences (Performance preferences). Any better?

If not, recalibrate and build a new ICC display profile, the old one might be corrupted.

If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if t

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Adobe Community Professional ,
May 05, 2022 May 05, 2022

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First, try disabling GPU in the Preferences (Performance preferences). Any better?

If not, recalibrate and build a new ICC display profile, the old one might be corrupted.

If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. On the Mac, that's part of the OS update(s) so if this is the latest OS version, you may need to roll back a release. 

Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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