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Denoise-AI puts out purple-ish images and AI masks don't work

New Here ,
May 22, 2023 May 22, 2023

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Hi all, 

 

I just tried to apply the Denoise-AI at 50% on one of my .cr3-raws from my Canon EOS RP.

It puts out purple-ish images (see screenshot). 

Also, when trying to create a mask that affects the sky via the AI-tools, it doesn't detect any sky in an image where there definitely is a very apparent sky (see screenshots as well). The same goes for portraits where there is an obvious face in the image when trying to apply the automatic motive-masks.

 

It seems like the AI feature pack is in some kind of defect state... 

I already tried restarting the PC and reinstalling LrC so I assume that it's got something to do with the current version as a whole. I don't have any updates available for neither LrC nor Camera Raw.

 

Thank you for any support in advance! I'm helping myself out with linear masks for now 😄

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correct answers 1 Correct answer

Community Expert , May 23, 2023 May 23, 2023

what is the GPU?
If your GPU driver is outdated, try updating to a new one.

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Community Expert ,
May 23, 2023 May 23, 2023

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what is the GPU?
If your GPU driver is outdated, try updating to a new one.

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New Here ,
May 24, 2023 May 24, 2023

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I have a RX 6700XT. Thank you very much! This solved it. AI mask detection and AI denoise now works fully normal again!

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