I am unable to grab my raw files from my Nikon camera although it has never been a problem before so I reserached and it said to download the .dmg converter but when I try to install all I get is the spinning wheel of death and it never goes away and I have to force quit. Any help is much appreciated but please answer in layman's terms as I am not a computer genius.
It's possible that there could be a glitch in the installer package that you downloaded. My suggestion would be to try downloading the installer package again.
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