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Não foi possível completar o seu pedido porque o Photoshop não reconhece este tipo de arquivo. CR2

New Here ,
Aug 02, 2022 Aug 02, 2022

Olá pessoal, tudo bem?

Estou tendo problemas em abrir arquivos .CR2, arquivos de câmeras digitais. 

Quando tento abrir, aparece este erro abaixo. Utilizo Imac, meus programas adobe (photoshop e camera raw) estão atualizados.

 

Alguém conseguiria me ajudar?

 

GritoComunicao_0-1659472546181.png

 

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correct answers 1 Correct answer

New Here , Aug 08, 2022 Aug 08, 2022

Resolvido: O problema não era o Camera Raw, sim as fotos que estavam corrompidas.

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LEGEND ,
Aug 03, 2022 Aug 03, 2022

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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New Here ,
Aug 08, 2022 Aug 08, 2022

Resolvido: O problema não era o Camera Raw, sim as fotos que estavam corrompidas.

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New Here ,
Nov 15, 2024 Nov 15, 2024

e como resolveu o problema das fotos estarem corrompidas? estou passando pelo mesmo problema.

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Adobe Employee ,
Dec 02, 2024 Dec 02, 2024
LATEST

Hey @Dáphine30170463n2fx! Could you share more details about the issue you're facing? You can create a new post or reply here. What's the exact problem, and where are the files stored?

In the meantime, we can try these steps:

  • Check Compatibility: Ensure your Photoshop or Photoshop Elements version is compatible with the Camera Raw plug-in required for your camera. Check the supported cameras here: https://adobe.ly/4ifKOuS

  • Install Latest Plug-in: Ensure the latest Camera Raw plug-in is installed. Check for updates via Help > Updates.

  • Use DNG Converter: If your camera isn't supported, use the Adobe DNG Converter to convert files to DNG: https://adobe.ly/49eGKqV

  • Upgrade Photoshop: If your Photoshop version is outdated, consider upgrading to the latest Photoshop version, which supports a wider selection of cameras.

  • Reinstall Photoshop: If issues persist, try reinstalling Photoshop or Photoshop Elements.

For more detailed steps, check out the Troubleshooting Camera Raw guide: https://adobe.ly/49mZzIj Feel free to tag me with an @ when you respond, thank you!

- Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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