Copy link to clipboard
Copied
Olá pessoal, tudo bem?
Estou tendo problemas em abrir arquivos .CR2, arquivos de câmeras digitais.
Quando tento abrir, aparece este erro abaixo. Utilizo Imac, meus programas adobe (photoshop e camera raw) estão atualizados.
Alguém conseguiria me ajudar?
Resolvido: O problema não era o Camera Raw, sim as fotos que estavam corrompidas.
Copy link to clipboard
Copied
Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html
Copy link to clipboard
Copied
Resolvido: O problema não era o Camera Raw, sim as fotos que estavam corrompidas.
Copy link to clipboard
Copied
e como resolveu o problema das fotos estarem corrompidas? estou passando pelo mesmo problema.
Copy link to clipboard
Copied
Hey @Dáphine30170463n2fx! Could you share more details about the issue you're facing? You can create a new post or reply here. What's the exact problem, and where are the files stored?
In the meantime, we can try these steps:
Check Compatibility: Ensure your Photoshop or Photoshop Elements version is compatible with the Camera Raw plug-in required for your camera. Check the supported cameras here: https://adobe.ly/4ifKOuS
Install Latest Plug-in: Ensure the latest Camera Raw plug-in is installed. Check for updates via Help > Updates.
Use DNG Converter: If your camera isn't supported, use the Adobe DNG Converter to convert files to DNG: https://adobe.ly/49eGKqV
Upgrade Photoshop: If your Photoshop version is outdated, consider upgrading to the latest Photoshop version, which supports a wider selection of cameras.
Reinstall Photoshop: If issues persist, try reinstalling Photoshop or Photoshop Elements.
For more detailed steps, check out the Troubleshooting Camera Raw guide: https://adobe.ly/49mZzIj Feel free to tag me with an @ when you respond, thank you!
- Alek
Find more inspiration, events, and resources on the new Adobe Community
Explore Now