Nikon D 7500 NEF files won't open in Elements 15.

[markg32098809]

My older NEF files from a D 3100 are fine but when i upgraded to the 7500 Elements is giving me an error message. 

[Chuck Uebele · Accepted solution]

You need at least Camera Raw 9.12. Elements 15 is shipped with 9.1, so update camera Raw to 9.6.

[markg32098809]

Thanks but how do I do that? When I go to update it says my application is
up to date.

[markg32098809]

Chuck - apparenlty my Elements 15 RAW version is 9.1 and if would be difficult to upgrade or use a work-around so that said i plan on buying Elements 2020 which a friend said should be OK for my Nikon D7500 RAW files. One last question when in install Elements 2020 will it in essence replance the Elements 15 or do I have to manuelly go in and delete 15? Thanks,

[Chuck Uebele]

I don't know for sure, but I would say that you need to delete PSE 15, but you could do that after you load 2020.

[markg32098809]

OK & Thanks.

[Chuck Uebele]

When you're in Camera Raw, what version does it say you have. I looked for a 9.6 download, but I'm having a hard time finding it. You might have to use a dng converter.