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Nikon D 7500 NEF files won't open in Elements 15.

New Here ,
Mar 15, 2020 Mar 15, 2020

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My older NEF files from a D 3100 are fine but when i upgraded to the 7500 Elements is giving me an error message. 

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correct answers 1 Correct answer

Community Expert , Mar 16, 2020 Mar 16, 2020

You need at least Camera Raw 9.12. Elements 15 is shipped with 9.1, so update camera Raw to 9.6.

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Community Expert ,
Mar 16, 2020 Mar 16, 2020

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You need at least Camera Raw 9.12. Elements 15 is shipped with 9.1, so update camera Raw to 9.6.

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New Here ,
Mar 16, 2020 Mar 16, 2020

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Thanks but how do I do that? When I go to update it says my application is
up to date.

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New Here ,
Mar 18, 2020 Mar 18, 2020

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Chuck - apparenlty my Elements 15 RAW version is 9.1 and if would be difficult to upgrade or use a work-around so that said i plan on buying Elements 2020 which a friend said should be OK for my Nikon D7500 RAW files. One last question when in install Elements 2020 will it in essence replance the Elements 15 or do I have to manuelly go in and delete 15? Thanks,

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Community Expert ,
Mar 18, 2020 Mar 18, 2020

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I don't know for sure, but I would say that you need to delete PSE 15, but you could do that after you load 2020.

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New Here ,
Mar 19, 2020 Mar 19, 2020

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OK & Thanks.

 

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Community Expert ,
Mar 16, 2020 Mar 16, 2020

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When you're in Camera Raw, what version does it say you have. I looked for a 9.6 download, but I'm having a hard time finding it. You might have to use a dng converter.

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