Olympus ORF files open smaller than actual size?

[Neil24777278rxzy]

When opening Olympus ORF files in Photoshop 2022 (via Adobe Camera RAW), the resutant image size is 5184 x 3456 pixels.

If I open the same file via 'OM Wrokspace'  or 'ON1 Photo Raw', the image is 5184 x 3888 pixels. The thumbnail veiw on my MAC also shows the 'full size' image.

Why is it opening at a reduced size in Photoshop?

Thanks. Neil

[gener7]

If the below hints don't do anything, try the Camera Raw Discussion forum:

https://community.adobe.com/t5/camera-raw/ct-p/ct-camera-raw?page=1&sort=latest_replies&filter=all&l...

It looks like one side is the same, but the other (3888) is shortened or clipped in ACR.

Two ideas:

Version 14.4 was just released. Would you like to try updating first?

If that doesn't help, Reset Camera Raw. This video explains:

https://www.youtube.com/watch?v=4Y7AzupMPl0

[Neil24777278rxzy]

Thank you for your help. I updated my camera Raw to the latest version and reset it. Still getting clipped ORF files. I have no issues with Nikon NEF images. The thumbnail images in Mac Finder are showing the full image, however, the pixel dimensions that appears with the thumbnail are the shortened or clipped version, ie 3456 pixels on the short side of the image. The pixel dimension for the unclipped image (via ON1 Photo Raw) is 3888 pixels?

Screenshot 1 is Mac Finder, 2 is Photoshop Raw, 3 is ON1 Photo Raw.

Any further advice would be very appreciated.

[gener7]

I've looked and can't find any article that relates to this problem. I've moved the conversation to Camera Raw bugs since the clipping is happening there. The only raw files I use are NEFs, so I can't offer much  else.

[TheDigitalDog]

At the very least, we need you to upload the original raw to something like Dropbox or similar so we can examine it. 

[Neil24777278rxzy]

https://www.dropbox.com/scl/fo/5pisys4sujyiv8j4mjinc/h?dl=0&rlkey=5hqsfv3vh5z3z4btgja61nfuv

Hopefully you can see ORF example from Olympus Pen F camera.

[Jeff Arola · Accepted solution]

Select the Crop Tool and under Preset chose Full.

[Neil24777278rxzy]

Excellent, thank you very much for your help. 

[gener7]

I would have never guessed. The "As Shot" preset crop was it. Duly noted as correct. Thanks Jeff and Digital Dog.

[Neil24777278rxzy]

I will check the camera settings and see if there is anything that can be root cause?

Thanks again for solving a very frustrating problem.