Opening a RAW file and not seeing the image in CR

New Here ,
Aug 02, 2018 Aug 02, 2018

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A few times i go to open a RAW file and get the following. Can someone explain what and why and how to avoid in the future?

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Adobe Community Professional , Aug 02, 2018 Aug 02, 2018

Find the Camera Raw preferences in either Bridge or Photoshop. Disable the GPU support. That should fix the problem.

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Adobe Community Professional ,
Aug 02, 2018 Aug 02, 2018

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Find the Camera Raw preferences in either Bridge or Photoshop. Disable the GPU support. That should fix the problem.

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