P: Raw File Support - Requests and Information (New Camera Support)

Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

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For a complete overview on camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop (CS6 or earlier) or Lightroom (5 or earlier), Adobe provides backwards compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for any specific camera are not available

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Cross-app workflows , DNG Converter , macOS , Windows

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correct answers 2 Correct answers

LEGEND , Dec 02, 2021 Dec 02, 2021
No one here knows. We don't know. Adobe never tells us when. When Adobe gets all the work completed to successfully use raw photos from this camera, they will release a new version of the software. Then we will all find out at the same time.

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Adobe Community Professional , Apr 02, 2022 Apr 02, 2022
Until Adobe release supported versions of Lightroom-Classic and ACR, you will need to edit with Canon's DPP App (Digital Photo Professional), and export to TIF or JPG.  DPP lists the R5c as supported. https://cam.start.canon/en/S002/manual/html/UG-00_Before_0050.html

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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On1 photo raw works too with a7iv raws.





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New Here ,
Dec 11, 2021 Dec 11, 2021

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Just tried it and it didn't work for me.

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New Here ,
Dec 01, 2021 Dec 01, 2021

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Hi There

 

I have been shooting with my new Sony A7IV can you advise when LrC and Photoshop will be updated so that I am able to edit raw files.

 

Thank you. 

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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Hi, apparently you have to wait (until when? who knows...)... I hope you are happy like me to have purchased your gear at first...

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New Here ,
Dec 01, 2021 Dec 01, 2021

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Hello, I would like to ask you, when will be support Nikon Z9? I still can’t import *NEF files. I have latest version of Lightroom Classic & Camera raw.

 

Thanks for the answer.

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New Here ,
Dec 01, 2021 Dec 01, 2021

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Anybody got an idea when there will be support for the Sony A7iv? I've got the camera for more than a week now, and I can't edit photo's. 

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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Adobe will likely follow their regular procedure, no announcement, release new Camera model support with regular Lightroom/ Adobe Camera Raw updates. Updates have been every two and half to three months in recent times.

Surely the Camera manufacturer provided you with software, for the camera they sold you, to enable you process the raw files that the camera produces.

 

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.5,; LrC 11.4, Lr 5.4, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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Direct answer: Those who know don’t talk. Those who talk don't know.

That said, you should expect camera support 'soon' as Adobe needs time after a camera release to get ahold of the proprietary raw, figure out the tiny differences from the last and update the software. That means enginerring, testing by pre-release and  docupmentation updates. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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Once again this is not serious and more over not acceptable for worldwild and leader companies as Adobe and Sony.

I am not trying to say who is right or wrong... It is just unfairful for their clients, and more over for pros. What they do behind the scene is their business, what they are suppose to do is satisfy their clients. The camera been announced for quite a while and been shipped for weeks.

Excusing Adobe to take is time to a routing job as adding new cameras is irrelevant. This is probably the most routing task they have to do on their updates. More over when it's about a Sony (top manufacturer) and a very awaited product... They both should be proactive, unless being in the leader position place you in a such conforatble place that your clients (who pay monthly) can wait.

 

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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Let me empower you to do so: Cull your photos on your camera with star ratings (set to a button) or use Sonys Desktop "Viewer" software - it believe its as fast as PhotoMechanic cause it uses the baked in JPG to preview (i cull all my weddigns with it) then export your favorite pictures into 16bit TIFF, YES THEY'RE HUGE - but you can import those into LR and work as long as you wait for the update. I belive there also might be some way to convert those TIFFs wird 3rd party SW to DNGs, but iam fine with it for now- 

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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Very disappointing, but also can understand the situation, because the camera is very new. Just would expect that a corporation like Adobe could also work with the camera like Youtube influencers did back in october.

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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@dartgh wrote:

Very disappointing, but also can understand the situation, because the camera is very new. Just would expect that a corporation like Adobe could also work with the camera like Youtube influencers did back in october.


 

Making a YouTube video isn't that difficult or time consuming. 

Reverse engineering a raw (an unnecessary task but one the manufacturers make all software companies do), then creating camera profiles, then testing this internally and then with outside testers, then building installers for multiple platforms, then documenting the changes takes time. 

NONE of this happening just after a camera release would be necessary if the camera manufacturers would either stick to an openly document raw format (they have no issues doing this with JPEG) or allow Adobe and others access to their proprietary camera raws in advance of their shipping a new camera. They do not. 

There seems to be strong opinions about how software should be developed, by people (AFAIK) having no experience developing software. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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True Adobe is such a tiny company with a handful of developpers... And surely Sony don't care to have their camera shipped and not working with standard software... Once I don't say who's right or wrong, just not fair for their clients. On the top of we don't even know when we will be able to use our camera with our subscription...

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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@Bert - MYS wrote:

And surely Sony don't care to have their camera shipped and not working with standard software...


 

Their cameras ship with their own "Standard' software which works on day one; which is their goal for some odd reason. 

You are indeed correct, it isn't fair. The raw is YOUR data. Like the JPEG. This silly dance has gone on for decades. Perhaps if customers spent as much time complaining about this to the people who make their cameras and pay a lot of money for them, this would stop happening. And how hard would it be for any camera manuftacturer to add one more menu option for selection of saving the raw as DNG? You pick: JPEG, DNG (usable the day a camera ships) and proprietary raw with proprietary metadata only their converters can use (because their software is SO much better <g>). 

Complaining to Adobe will not change the camera makers from doing what they've been doing for decades. 

Look at the date here (2006) and how long some folks have been trying to get this fixed, for Adobe and all other software companies:

https://www.openraw.org/about/index.html

"I'm not about talking and finger-pointing and complaining. I'm about getting things done." - Christine Quinn


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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When will support for Sony A7 IV come?

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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See: https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-and-information/m-...

In reality, no one can answer that question. We are either under NDA and can't specify or, some will just guess. 

Adobe is working on this, that much I can say. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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Lets keep our A7 III cameras and hope for Jan/Feb 2022

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Does Lightroom classic support Sony A7 IV files yet?

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Adobe Community Professional ,
Dec 02, 2021 Dec 02, 2021

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Hi,when can we use the RAW files from Sony A 7IV ?

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LEGEND ,
Dec 02, 2021 Dec 02, 2021

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No one here knows. We don't know. Adobe never tells us when.

 

When Adobe gets all the work completed to successfully use raw photos from this camera, they will release a new version of the software. Then we will all find out at the same time.

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Push!

Really need the implementation as soon as possible.

#A7IV #LightroomClassic

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Hi! When is de raw support for the Sony A7 IV available?

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Adobe Community Professional ,
Dec 02, 2021 Dec 02, 2021

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@Stephan22058247ajij wrote:

Hi! When is de raw support for the Sony A7 IV available?


See the correct answer above. 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Dec 02, 2021 Dec 02, 2021

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"When is de raw support for the Sony A7 IV available?"

 

Though Adobe almost never announces release schedules, historically support for a new camera from a leading manufacturer is usually included in the release following the camera's announcement but sometimes in the release after that. The Sony A7 IV was announced 10/21/21.  LR releases roughly every 8 weeks, so we might expect to see LR 11.1 sometime in December.  (This is just an educated guess based on past releases over many years.)

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