P: Raw File Support - Requests and Information (New Camera Support)

Adobe Employee ,
Aug 31, 2021 Aug 31, 2021

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For a complete overview on camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop (CS6 or earlier) or Lightroom (5 or earlier), Adobe provides backwards compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for any specific camera are not available

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Cross-app workflows , DNG Converter , macOS , Windows

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correct answers 2 Correct answers

LEGEND , Dec 02, 2021 Dec 02, 2021
No one here knows. We don't know. Adobe never tells us when. When Adobe gets all the work completed to successfully use raw photos from this camera, they will release a new version of the software. Then we will all find out at the same time.

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Adobe Community Professional , Apr 02, 2022 Apr 02, 2022
Until Adobe release supported versions of Lightroom-Classic and ACR, you will need to edit with Canon's DPP App (Digital Photo Professional), and export to TIF or JPG.  DPP lists the R5c as supported. https://cam.start.canon/en/S002/manual/html/UG-00_Before_0050.html

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replies 400 Replies 400
Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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Another one waiting to be able to use the RAW files from my new Sony a7IV. Looks like we will have to wait until mid January?

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Community Beginner ,
Nov 29, 2021 Nov 29, 2021

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As you can see, the problem is getting bigger every day. Maybe someone from Adobe (@Rick Flohr) will write one sentence when there can be support for Sony A7IV?

I, by the way, also wrote a message to support Sony that they would also work on this topic.

Greetings, Marek

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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I would like the support for the sony a7 iv raws added to lightroom aswell. I got the camera, it works, but I practically renders it useless if I can't open or edit the raw files...

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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I do think though, there is a pretty good chance we update will come in december. I just checked the prior releases which brought support of the a7ii, a7iii and a7r iii and all came within two months of announced of the camera or one month after the camera hitting the stores,

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Explorer ,
Nov 30, 2021 Nov 30, 2021

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I picked up my Sony A7iv yesterday, and I was wondering if there is anyone from the Adobe tech support team here that could let me know when we can expect a LR/Camera RAW update to support the Sony ILCE-7M4??

 

Many Thanks 

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New Here ,
Nov 30, 2021 Nov 30, 2021

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Dem schliesse ich mich an!

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New Here ,
Dec 13, 2021 Dec 13, 2021

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yes i definitely agree with that, preferably RAW support for Lightroom 6.8 at the moment Lightroom 6.8 with camera RAW 9.8. Many need RAW support for the Sony A7M4

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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quote
preferably RAW support for Lightroom 6.8

 

That won't be happening. Adobe only ever add new camera support to the latest versions of Lightroom and Camera Raw.

 

Users running earlier versions must either upgrade or stay with their existing versions and use the free DNG converter.

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New Here ,
Dec 13, 2021 Dec 13, 2021

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Thank you for the answer, 
but the DNG converter does not yet support the Sony A7IV, 
an update will come and if so, when would it be available? 
Many users would like to use the DNG converter urgently

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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That's right. New camera support gets added to Camera Raw, Lightroom and the DNG converter at roughly the same time. When Adobe is ready. Until then, we all wait.

 

Adobe works on adding support for new cameras all the time and releases periodic updates, often including several cameras from various manufacturers at a time. The A7 IV seems to be a popular request and will be supported shortly. This often happens when a camera is popular. Canon, Nikon and other brands have all been through the same cycle over the years.

 

In the meantime, you'll have to use the Sony software to save Raw images from the A7 IV as TIFFs for importing into Photoshop and Lightroom.

 

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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@KarlheinzS wrote:
Thank you for the answer, 
but the DNG converter does not yet support the Sony A7IV, 
an update will come and if so, when would it be available? 
Many users would like to use the DNG converter urgently

 

Everything will get updated about the same time and no one here can tell you when.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
Dec 13, 2021 Dec 13, 2021

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Lr mobile just got updated with Camera RAW 14.1

 

Maybe just maybe it'll be published tomorrow on desktop apps.

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Adobe Community Professional ,
Dec 13, 2021 Dec 13, 2021

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LEGEND ,
Dec 13, 2021 Dec 13, 2021

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...and just as predicted based on past releases, LR 11.1 was released 7 weeks (48 days) after LR 11.0.  And also as predicted, the Sony a7 IV, announced 5 days before LR 11.0 was released, came out in the following LR release.

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Explorer ,
Nov 30, 2021 Nov 30, 2021

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As others have mentioned, it could be months until the next release. If this is the case, then I would have to request a refund from Adobe for the months I am unable to edit A7iv ARW images. 

I appreciate that Adobe require the camera etc, however YouTube reviewers have had the camera for months, so surely Adobe could have requested a model before general release?

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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Thats true, although I got my hopes up as for the past 4 years, adobe did release an update in the first two weeks of december.

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Adobe Employee ,
Nov 30, 2021 Nov 30, 2021

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"surely Adobe could have requested a model before general release"

Camera Manufacturers reserve the right to change specifications up until the time of shipment.  Working from a prerelease version of a camera creates the potential of having to do the work multiple times - or worse - releasing support on a not-yet-finished spec and having a substandard experience. 

Adobe publishes supported camera lists that are up to date. It is always wise to check the support and compatibility of your existing hardware and software with any new purchase. Research ensures you are not caught unawares. 

The team is working on support for an upcoming release. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Nov 30, 2021 Nov 30, 2021

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Hey Rikk,

 

Thanks for replying, the right to change specifications makes a lot of sense so that explains that. Good to hear they are working on it!

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New Here ,
Dec 05, 2021 Dec 05, 2021

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It doesn't explain the fact that both Z9 and R3 are already supported, but not the A7IV

 

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Explorer ,
Nov 30, 2021 Nov 30, 2021

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Fantastic news Rikk!!  I appreciate that it is risky creatig profiles etc from a pre release model, so I will just sit tight and hope for an update soon. 🙂

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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I don't find it very serious from both company TBH...

Lots of desapointments from clients who are unable to use their gear, especially from a company which make you pay monthly apparently to make sure you get frequent and fast updates.

Sony is a leader in camera manufacturing, Adobe is a leader in photo softwear, can't they plan together their release and show why they are on this position?

Should be a lesson from both, it really dropped the hype.

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Community Beginner ,
Dec 01, 2021 Dec 01, 2021

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I can understand what you say, but disagree totally, since I can open the sony a7iv raw with on1 photoraw or luminar Ai... why? May thos are to be considered better company? With better software?

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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Sure maybe we should all cancel our Lightroom subscription and use other software... Better I don't know, working with the latest camera yes...

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Explorer ,
Dec 01, 2021 Dec 01, 2021

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Well well well... I didn't even think of trying Luminar, and it only works!!  So why can Luminar do it and Adobe can't??  Thanks for the heads up @LucaViola_Italy 

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Adobe Community Professional ,
Dec 01, 2021 Dec 01, 2021

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@nickpowellphotography wrote:

Well well well... I didn't even think of trying Luminar, and it only works!!  So why can Luminar do it and Adobe can't?? 

 

Adobe can do it and will do it. They have a bit more on their plate and a differing release schedule than Luminar.

Now if you can show that all 3rd party raw converters have support prior to Adobe doing so, that would be an interesting observation. Can you? 

The fact is, Luminar, and Capture1, and Irident Develop and Adobe to name a few, all have to spend engineering time and money doing all this when it shouldn't have to be done in the first place. And you get to wait. So who's at fault for all this? Sony, Nikon, Canon (to again name a few). 


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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