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Panning, then zooming with scroll wheel "re-centers" image

Engaged ,
Jul 28, 2023 Jul 28, 2023

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There's a problem/bug with ACR 15.4.1 (it's been a problem for a while now). When panning, THEN zooming with the option + scroll wheel, the image "moves." This is very annoying and distracting. This is not how Photoshop works. Attached is a video of the issue.

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Adobe Employee ,
Jul 28, 2023 Jul 28, 2023

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How do you have your preferences set? 

 

Screenshot 2023-07-28 at 7.02.15 PM.png

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Engaged ,
Jul 28, 2023 Jul 28, 2023

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Same. I have edited the post to clarify that this is when *zooming with the scroll wheel.*

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Engaged ,
Aug 31, 2023 Aug 31, 2023

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This is still an issue with 15.5.1. Please fix this issue.

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Adobe Employee ,
Sep 05, 2023 Sep 05, 2023

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I still cannot replicate the issue you are seeing based upon the information provided. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Engaged ,
Sep 10, 2023 Sep 10, 2023

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Try using a mouse with a scroll wheel. Watch the video...?

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Adobe Employee ,
Sep 10, 2023 Sep 10, 2023

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Used a mouse with the scroll wheel - watched the video.  I still cannot replicate your issue. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Engaged ,
Sep 10, 2023 Sep 10, 2023

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Hmm. Can you post a screen video of what you're doing?

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Engaged ,
Sep 10, 2023 Sep 10, 2023

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Pan over to where the image has space on the side, then zoom in using the scroll wheel. Do a screen capture video.

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Engaged ,
Nov 09, 2023 Nov 09, 2023

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This is still an issue with ACR 16.0.1. See attached video. This is when zooming with a scroll wheel. Image border "snaps" to the edge, which is very annoying. Photoshop does not do this.

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Adobe Employee ,
Nov 09, 2023 Nov 09, 2023

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The team has reviewed this and responded. 

The expected behavior is:  If the resulting zoom scale is below Fit view scale, the image snaps to center and zooms.  If it is larger than Fit view scale, it snaps the image to the edge so that if there is an outside margin, the dark canvas around the image, will no longer be visible.

Is this different than what you are experiencing?

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Engaged ,
Nov 10, 2023 Nov 10, 2023

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Hmmmm...Based on your descripton, no. The attached video shows the inconsistent zooming behavior of the scroll wheel vs "scrubby zoom." They sould do the same thing, but they don't.

BUT, that is compltely not how Photoshop works, or any other photo editing software! If I'm working on the edge of an image, I shouldn't have to work at the edge of my screen. It's silly.

If this is "designed" behavior, then it is "BAD" behavior. It is also not how ACR used to work.

I don't use lightroom, but I doubt it operates this way as well.

Also, "scrubby zoom" doesn't work this way with ACR either. This is only an issue when zooming using the scroll wheel (or similar gesture) with a mouse.

See the difference on the following video. Please show this video to them to see the inconsistent behivor.

This is what we want: zooming in and out with the scroll wheel should do the same as the "scrubby zoom" function.

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