Photoshop 2020 Camera Raw V12.4 menu is black

New Here ,
Sep 26, 2020 Sep 26, 2020

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Why is Camera Raw V12.4 showing a black page as the attached Screenshot? 

 

Screen Shot 2020-09-26 at 8.30.19 pm.png

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Adobe Employee ,
Sep 30, 2020 Sep 30, 2020

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Hi,

 

We're sorry about the trouble with Camera Raw. Would you mind telling us the macOS version you are working on?

 

You can try re-installing Camera Raw using the installer here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

 

Please let us know if it helps!

Regards,

Nikunj

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Adobe Community Professional ,
Sep 30, 2020 Sep 30, 2020

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First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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