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problème d'accélération GPU dans camera raw 16

New Here ,
Mar 06, 2024 Mar 06, 2024

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Bonsoir, 

Je suis sur Imac, de 2019 avec une AMD RADEON Pro Vega 48 et 8Go. Je ne peux plus ouvrir mes photos dans camera raw depuis photoshop. un message me dit que l'accélération de la GPU est nécéssaire, et, dans les préférences camera raw de Photoshop un message me dit que "l'acceleration graphique Camera Raw n'est pas prise en charge par votre système". Tout fonctionnait normalement avant la dernière mise à jour de CR 16 ... Que faire ???

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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Try from this Adobe KB

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

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New Here ,
Mar 06, 2024 Mar 06, 2024

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Hi jeff,

 

Thanks for yr assistance. I checked my computer, and no such file (tempdisable GPU) exists ...

Kind regards

 

Serge

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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The location would be in your User Library?

Is that where you looked?

 

Apple hides the User Library by default, so an easy way to see your User Library is to click on your desktop, then hold down the Option key while clicking on the Go menu and click Library.

 

I apologize in advance if you already knew that.

 

 

libr.png

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New Here ,
Mar 07, 2024 Mar 07, 2024

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Hi Jeff,

 

many tks for yr assistance again. Could'nt find the file, really. I downloaded CR 14,5 and replaced the 16 version; it worked. Then I reinstalled the C.R. 16 file and now it properly works. Amazing. See what happens in the future then...

 

best regards

 

Serge

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