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Stuck in Camera Raw Filter

Explorer ,
Jan 07, 2023 Jan 07, 2023

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So, as one community expert said to an unsolved problem, that it was solved and we should make a new post and locked the old one, I am making another, which will again be in vain as there is no way this will be solved, but let's try anyway, shall we?

 

Mac OS 12.5.1, M1 iMac

Photoshop 24.1

Camera RAW 15.1.1

while trying to use ACR filter on a smart object, it gets stuck with this:

finepetphoto_0-1673119506912.png

Clicking the cancel button on this progress bar dialog does nothing (makes the OS error sound), actions in the Camera Raw dialog dont work as everything is greyed out and this window does not have focus.

 

Tips and suggestions mentioned in previous thread DO NOT WORK and it started happening only a few days ago, on the newest photoshop and camera raw.

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LEGEND ,
Jan 07, 2023 Jan 07, 2023

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Try resetting your ACR preferences, better? 

Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).

Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

If that does not work:

 

Try logging into another user account (you may need to make one), still crashing? 

Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 

You might want to try running a free utility like Onyx: still crashing? 

https://www.titanium-software.fr/en/onyx.html

Also view:

https://www.macworld.com/article/352902/onyx-review-macos.html

https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html

From Adobe:

https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Nothing you mentioned will help with that, as finally, the culprit decided to show up.

 

Resetting ACR will did nothing.

I am not touching onyx as I have no idea what to do with it.

M1 Mac does not have NVRAM and SMC reset option.

And creating a new account and safe mode are not going to change the splash screen you see on the screenshot behind the stuck loading.

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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What is the culprit? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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So after a few tries I got to click on the window, yet issue persists. The worst part is it's just too random to recreate reliably. Tried disabling GPU acceleration in ACR after I saw some messages:

predvolené 19:42:05.073263+0100 runningboardd [app<application.com.adobe.Photoshop.8487453.8491612(501)>:2150] Ignoring GPU update because this process is not GPU managed
predvolené 19:42:05.073436+0100 runningboardd [app<application.com.adobe.Photoshop.8487453.8491612(501)>:2150] Ignoring memory limit update because this process is not memory-managed


So far it worked and when I turned it back on it got stuck again. It gets stuck in aroung 70-80%

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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Tried disabling GPU acceleration in ACR after I saw some messages. So far it worked and when I turned it back on it got stuck again.

 

It works if GPU is off, yes? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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So far it works, even after several tries, so I dare to say yes, it works with GPU off

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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In Photoshop, Help menu>System Info, copy and paste what it shows there. 

Review your system's specs and compare them to the minimum requirements document*:

https://helpx.adobe.com/camera-raw/system-requirements.html

*last revised/updated at the Max 2022 release.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Adobe Photoshop Version: 24.1.0 20221206.r.166 be4691b arm64 Number of Launches: 219 Operating System: Mac OS 13.1.0 System architecture: Apple M1, HybridCPU(4:4) Physical processor count: 8 Built-in memory: 16384 MB Free memory: 3298 MB Memory available to Photoshop: 13770 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.1.0.10 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1260, right=2240 High DPI Monitor Main Display Display: 2 Display Bounds: top=-180, left=-2560, bottom=1260, right=0 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=397973 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b arm64

[162 ms]
Start sniffer 2023-01-11 20:04:23
# Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b arm64
sniffer -baseTimeMS=397973 -comment=Photoshop Version: Adobe Photoshop 24.1.0 20221206.r.166 be4691b arm64

{9 ms}
Start platform native
# displays: 2
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (2,240, 1,260)
Dimensions: (4,480 2,520)
Physical size: (521.982 293.615)
Pixel size: (0.116514 0.116514)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, -180) -> (0, 1,260)
Dimensions: (2,560 1,440)
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 index=0)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 2
1
2
GPU accessible RAM: 11,453 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 11,453 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{104 ms}

{104 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 1
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (2,240, 1,260)
Dimensions: (4,480 2,520)
Physical size: (521.982 293.615)
Pixel size: (0.116514 0.116514)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

Display 1
Display: 2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-2,560, -180) -> (0, 1,260)
Dimensions: (2,560 1,440)
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 2
1
2
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 83)
Device version: 2.1 (2.1 Metal - 83)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 3
End platform OpenGL
{113 ms}

{113 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Nov 4 2022 20:34:31))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,303 GB / s
Compute score: 12,931.8
Device name string: Apple M1
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{160 ms}

Exit code kExitNormal
End sniffer 2023-01-11 20:04:23
[kStatusNormal, kExitNormal]

[162 ms]
Finish RunAllAPIs

[1094 ms]
Start GetSnifferResult

[1094 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 96040464512347583059 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 926,4G, 189,7G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.171c27fab 79.171c27fab libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.5.6 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.bead9cf926. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.43e459d. AIDE.framework AIDE 4.0.0 79.d7ba9226 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.bead9cf926. AdobeXMPFiles.framework AdobeXMPFiles 79.171c27fab 79.171c27fab AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.5.2.130 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.bead9cf926. AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 18.0.0 79 . 6c2661f86 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.43e459d. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.171c27fab 79.171c27fab AdobeJP2K.framework AdobeJP2K 4.0.0 79.7f05fe0 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.5.2.130 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.d8ca6a0. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.bead9cf926. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.0.1 79.bead9cf926. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.51562 79.4e4cf9bd dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.4.0-3-ec28f9a UPIC 2.5.0 Required plugins: Accented Edges 24.1.0, © 1991-2022 Adobe. 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All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.1 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.1 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.1 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.1, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 24.1.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.1 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.1.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.1.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.1.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.1.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.1 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.1.0, © 2003-2022 Adobe. 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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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I'm on an M1 Mac too (16" MBP/64GB), no issues. 

If in the same menu area, you select GPU, what do you see, does it look anything like this:

 

gpu.png

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Jan 11, 2023 Jan 11, 2023

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Yup, it's the same, all green.

The thing is, it started just a few days ago. With no issues before that.

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LEGEND ,
Jan 11, 2023 Jan 11, 2023

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Why not try using Adobe Creative Cloud, and uninstall Photoshop (ideally, don't keep preferences, so make screen shots). Then use it again to reinstall Photoshop (and it will do so with Adobe Camera Raw). Better?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Explorer ,
Apr 24, 2023 Apr 24, 2023

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The problem went away for some time actually, on its' own.

But after the latest update with AI denoise, it started again. Already tried uninstalling also with AppCleaner, installing older version, but nothing helped. Sometimes it happens right away, sometimes I can work normally. There is no pattern.

 

 

Also, as you locked the thread with ACR on windows being laggy due to "weak GPU" - I tried ACR on macbook from 2014 with intel graphics and it's smooth scrolling.

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New Here ,
Jun 27, 2023 Jun 27, 2023

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This is still an issue - I just updated (finally) from Phototoshop 2022 to 2023 since I'm in a managed software situation, and sure enough the moment I move to another application while in the middle of using Camera Raw it happens. A moment ago it even happened because an annoying dialogue box from another application popped up - and bingo, stuck in Camera Raw with 10+ Photoshop documents open that will become "Recovered" after force-quitting. Resetting preferences isn't a solution - this is literally happening across multiple years of product editions. 

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